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Regulatory Actions Covered By This Website

REGULATORY ACTIONS IN CHRONOLOGICAL ORDER

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ENTITY

S.
No.
DATE OF ORDER ENTITY PERSON COMPETENT AUTHORITY REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1 14-OCT-2026
History of entity/person ANATOLY INSURANCE BROKERS PVT.LTD.   
  IRDAI  DID NOT MAKE DISCLOSURE OF ASSOCIATION OF MR.DEVENDER SINGH WITH KAVERI INFORMATICS PVT.LTD. IN THE APPLICATION FOR GRANT OF CERTIFICATE OF REGISTRATION  REJECTED APPLICATION FILED TO GRANT CERTIFICATION OF REGISTRATION AS INSURANCE BROKER

14-OCT-2026
 
2 10-SEP-2026
History of entity/person CANARA HSBC LIFE INSURANCE CO.LTD.   
  IRDAI  MIS-SOLD LIFE INSURANCE POLICY TO PERSON BEYOND PERMISSIBLE AGE LIMIT

DID NOT HAVE CUSTOMER INFORMATION SHEET AND PROPOSAL FORM COPY AT THE POINT OF SALE AND THE PREMIUM WAS COLLECTED PRIOR TO POLICY ISSUANCE AND DID NOT ADEQUATELY DISCLOSED PROPOSER’S DEATH DURING PREMIUM-PAYING TERM 
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

10-SEP-2026
 
3 10-SEP-2026
History of entity/person INDUSIND BANK LTD. 

(PAN:AAACI1314G)  
  IRDAI  DID NOT ISSUE RENEWAL NOTICES TO CUSTOMER AS PER REGULATORY REQUIREMENT

DID NOT HAVE GRIEVANCE REDRESSAL MECHANISM AND DID NOT PROVIDE ANY OPTION FOR POLICY HOLDER TO LODGE COMPLAINTS

DID NOT MAKE DISCLOSURE TO IRDAI OF PENALTIES IMPOSED BY REGULATORY BODY AND/OR GOVERNMENT BODIES

DID NOT MAKE DISCLOSURE OF REGISTRATION NO. GRANTED BY IRDAI ON WEBSITE

DID NOT GIVE ADEQUATE PUBLICITY AND VISIBILITY ON WEBSITE REGARDING ROLE AS CORPORATE AGENT OF LIFE AND GENERAL INSURERS 
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

10-SEP-2026
 
4 07-SEP-2026
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.   
  IRDAI  INVOLVED AGENT OF OTHER INSURERS FOR EVENT MANAGEMENT SERVICES

DID NOT REPORT PAYMENTS FOR OUTSOURCED FINANCIAL COMMITMENTS

DID NOT UNDERTAKE DUE DILIGENCE OR COST-BENEFIT ANALYSIS

DID NOT HAVE BOARD-APPROVED VENDORS MANAGEMENT POLICY FOR SELECTING THIRD-PARTY VENDORS AND TO EVALUATE NON-OUTSOURCING ACTIVITIES

DID NOT MAINTAIN PROPER ACCOUNTING AND CONTROL PROCEDURE TO ALLOCATE PREMIUM TOWARDS CONCERNED RISK OR POLICY OR REFUND OF PROPOSAL DEPOSITS

DID NOT PROCESS FREE LOOK CANCELLATION (FLC) REQUESTS AND ISSUE REFUNDS WITHIN FIFTEEN DAYS 
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

07-SEP-2026
 
5 20-AUG-2026
History of entity/person EDELWEISS LIFE INSURANCE CO.LTD. 

(Old Name : EDELWEISS TOKIO LIFE INSURANCE CO.LTD.)  
  IRDAI  EXCEEDED PRESCRIBED LIMIT OF EXPENSES OF MANAGEMENT (EOM) VIOLATING REGULATIONS 6 READ WITH 10, 11 AND 19 OF IRDAI (EOM) REGULATIONS, 2024  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED NOT TO OPEN NEW PLACE OF BUSINESS

20-AUG-2026
 
6 20-AUG-2026
History of entity/person PRAMERICA LIFE INSURANCE LTD.   
  IRDAI  EXCEEDED PRESCRIBED LIMIT OF EXPENSES OF MANAGEMENT (EOM) VIOLATING REGULATIONS 6 READ WITH 10, 11 AND 19 OF IRDAI (EOM) REGULATIONS, 2024  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED NOT TO OPEN NEW PLACE OF BUSINESS

20-AUG-2026
 
7 19-AUG-2026
History of entity/person ACKO GENERAL INSURANCE LTD.   
  IRDAI  EXCEEDED PRESCRIBED LIMIT OF EXPENSES OF MANAGEMENT (EOM) VIOLATING REGULATIONS 6 READ WITH 10, 11 AND 19 OF IRDAI (EOM) REGULATIONS, 2024  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED NOT TO OPEN NEW PLACE OF BUSINESS

19-AUG-2026
 
8 19-AUG-2026
History of entity/person NIVA BUPA HEALTH INSURANCE CO.LTD.   
  IRDAI  EXCEEDED PRESCRIBED LIMIT OF EXPENSES OF MANAGEMENT (EOM) VIOLATING REGULATIONS 6 READ WITH 10, 11 AND 19 OF IRDAI (EOM) REGULATIONS, 2024  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED NOT TO OPEN NEW PLACE OF BUSINESS

19-AUG-2026
 
9 12-JUN-2026
History of entity/person STAREUREKA INSURANCE MARKETING PVT.LTD.   
  IRDAI  DID NOT APPLY FOR RENEWAL OF REGISTRATION  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

12-JUN-2026
 
10 27-MAY-2026
History of entity/person NISSAN RENAULT FINANCIAL SERVICES INDIA PVT.LTD.   
  IRDAI  DELAY IN REMITTANCE OF PREMIUM TO INSURANCE COMPANIES VIOLATING REGULATION 24(1) OF IRDAI (REGISTRATION OF CORPORATE AGENT) REGULATIONS, 2015

DID NOT PROVIDE COMPLAINANTS A DIRECT OPTION TO REGISTER COMPLAINTS

DID NOT SPECIFY QUANTUM AND MANNER OF FEE PAYMENT IN THE DISTRIBUTION FEE SECTION OF THE MISP AGREEMENTS

DID NOT CONDUCT MONTHLY AUDIT AND RECONCILIATION ON WEEKLY BASIS 
CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

IMPOSED PENALTY RS.1,00,00,000

27-MAY-2026
 
11 21-MAY-2026
History of entity/person OMEGA INSURANCE BROKING SERVICES PVT.LTD.   
  IRDAI  DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI BEFORE EFFECTING CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH CLAUSE (1) OF SCHEDULE II - FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT MAINTAIN MINIMUM NET WORTH AS REQUIRED UNDER REGULATION 22(1) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018 
CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

21-MAY-2026
 
12 30-APR-2026
History of entity/person DISB INSURANCE SURVEYOR AND LOSS ASSESSORS PVT.LTD.   
History of entity/person DEEPENDRA KUMAR PANDEY
 
IRDAI  DID NOT MAINTAIN SURVEY REGISTER AND SUBMITTED FALSE SURVEY REGISTER AND FILED FALSE RETURNS WITH AUTHORITY VIOLATING REGULATIONS 16(1), 16(9) AND 16(13)OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015

OUTSOURCED PRIMARY RESPONSIBILITIES (SURVEY) TO UN-LICENSED EMPLOYEES VIOLATING REGULATIONS13(1)(D), 16(1) AND 16(19B) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 
CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

REJECTED APPLICATION FILED FOR RENEWAL OF LICENCE AS INSURANCE SURVEYOR AND LOSS ASSESSOR

30-APR-2026
 
13 30-APR-2026
History of entity/person DISB INSURANCE SURVEYOR AND LOSS ASSESSORS PVT.LTD.   
History of entity/person SHARMAJEET SINGH
 
IRDAI  DID NOT MAINTAIN SURVEY REGISTER AND SUBMITTED FALSE SURVEY REGISTER AND FILED FALSE RETURNS WITH AUTHORITY VIOLATING REGULATIONS 16(1), 16(9) AND 16(13)OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015

OUTSOURCED PRIMARY RESPONSIBILITIES (SURVEY) TO UN-LICENSED EMPLOYEES VIOLATING REGULATIONS13(1)(D), 16(1) AND 16(19B) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 
CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

REJECTED APPLICATION FILED FOR RENEWAL OF LICENCE AS INSURANCE SURVEYOR AND LOSS ASSESSOR

30-APR-2026
 
14 20-MAR-2026
History of entity/person VOLANTE GLOBAL SERVICES INDIA PVT.LTD.   
  IRDAI  OPTED NOT TO COMMENCE OPERATIONS IN INDIA  SURRENDERED CERTIFICATE OF REGISTRATION FOR CANCELLATION

20-MAR-2026
 
15 20-MAR-2026
History of entity/person VOLANTE SYNDICATE 1699   
  IRDAI  OPTED NOT TO COMMENCE OPERATIONS IN INDIA  SURRENDERED CERTIFICATE OF REGISTRATION FOR CANCELLATION

20-MAR-2026
 
16 29-JAN-2026
History of entity/person TOPSPOT INSURANCE BROKING PVT.LTD.   
  IRDAI  DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI FOR CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH SCHEDULE II, FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018  CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JAN-2026
 
17 22-JAN-2026
History of entity/person WEALTHKART INSURANCE BROKING PVT.LTD.   
  IRDAI  DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI FOR CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH SCHEDULE II, FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT FILE QUARTERLY, HALF-YEARLY AND ANNUAL RETURNS WITHIN PRESCRIBED TIMELINES VIOLATING REGULATION 39(2) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT MAINTAIN MINIMUM NET WORTH AS REQUIRED UNDER REGULATION 22(1) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018 
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

22-JAN-2026
 
18 26-DEC-2025
History of entity/person RELIANCE GENERAL INSURANCE CO.LTD.   
  IRDAI  DID NOT ADEQUATELY DEMONSTRATE AND PROVIDE EVIDENCE REGARDING AUTHENTICITY AND LEGITIMACY OF PAYMENTS MADE TO GLITTERBUG TECHNOLOGIES PVT.LTD

MADE EXTRA PAY-OUTS TO COVERFOX INSURANCE BROKING PVT.LTD. BY ENTERING INTO AGREEMENT WITH ITS PARENT ENTITY GLITTERBUG TECHNOLOGIES PVT.LTD

DID NOT OBTAIN SPECIFIC APPROVAL FROM OUTSOURCING COMMITTEE FOR ACTIVITIES OUTSOURCED TO RELATED PARTY

ENGAGED SUVIDHAA INFOSERVE FOR INSURANCE RELATED ACTIVITIES WITHOUT OBTAINING INSURANCE LICENSE FROM IRDAI

PAID MORE THAN FIFTY PERCENT OF THEIR TOTAL REVENUE FROM SOURCES OTHER THAN INSURANCE COMMISSION VIOLATING REGULATION 6(C) OF IRDAI (PAYMENT OF COMMISSION OR REMUNERATION OR REWARD TO INSURANCE AGENTS & INSURANCE INTERMEDIARIES) REGULATIONS, 2016 
IMPOSED PENALTY RS.1,00,00,000

26-DEC-2025
 
19 15-DEC-2025
History of entity/person CARE HEALTH INSURANCE LTD. 

(Old Name : RELIGARE HEALTH INSURANCE CO.LTD.)  
  IRDAI  DID NOT PROVIDE INSURED/ COMPLAINANTS WITH SPECIFIC NAME AND ADDRESS OF COMPETENT JURISDICTION’S INSURANCE OMBUDSMAN

DID NOT ADHERE TO IRDAI INFORMATION & CYBER SECURITY GUIDELINES, 2023

DID NOT SUBMIT RISK MANAGEMENT COMMITTEE CONSTITUTED BY BOARD AND ACTION TAKEN REPORT IN PRESCRIBED TIME PERIOD

DID NOT CAPTURE SIGNATURES OF PATIENT OR ATTENDANT ON SUMMARY BILLS AND DISCHARGE SUMMARY OF HOSPITALS

REDUCED CLAIM AMOUNT BY APPLYING DEDUCTIONS ON ACCOUNT OF DISCOUNT BY HOSPITAL/ NETWORK PROVIDER AND DIFFERENCE IN TARRIF

DID NOT PROVIDE DETAILED BREAKDOWN OF CLAIM AMOUNTS PAID TO CUSTOMERS, INCLUDING CLAIMED AMOUNT, BREAK-UP OF PAID AMOUNT AND DEDUCTIONS INCLUDING HOSPITAL OFFERED DISCOUNTS

SETTLED AMOUNT LESS THAN FINAL BILL SUBMITTED BY HOSPITAL IN RESPECT OF CASHLESS CLAIMS

DID NOT CORRECTLY APPLY RETAIL HEALTH QUOTA SHARE TREATY RATE MENTIONED AS ‘ORIGINAL NET RISK RATES (NET OF COMMISSIONS AND EXPENSES)’ AS PER ARTICLE 8.1 AND ITEM NO.9 OF SCHEDULE TREATY

DID NOT MAINTAIN REASONABLE COMMISSION RATIOS UNDER RETAIL HEALTH QUOTA SHARE TREATY

DID NOT SET OFF/ADJUST PREMIUM RECEIVED IN ADVANCE/DEPOSITS/UNALLOCATED PREMIUM DURING CURRENCY OF THE POLICY NOR REFUNDED WITHIN SIX MONTHS FROM EXPIRY OF THE POLICY

DID NOT ADHERE TO REGULATORY COMPLIANCE AS SPECIFIC INFORMATION REQUIRED FOR MANDATORY DISPLAY ON THE WEBSITE AND AMOUNT WAS TRANSFERRED TO UNCLAIMED AMOUNT OF POLICYHOLDERS 
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

15-DEC-2025
 
20 05-DEC-2025
History of entity/person KAVERI INFORMATICS PVT.LTD.   
  IRDAI  SUBMITTED FALSE INFORMATION REGARDING ITS NET-WORTH AND GAVE FALSE DECLARATION IN FROM A TO OBTAIN RENEWAL OF ITS CERTIFICATE OF REGISTRATION (COR)

DID NOT MAINTAIN NET WORTH AS REQUIRED UNDER IRDAI REGULATIONS, 2015 
REFUSED APPLICATION FILED TO GRANT CERTIFICATION OF REGISTRATION AS CORPORATE AGENT

05-DEC-2025
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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