SOURCE OF INFORMATION : RESERVE BANK OF INDIA WEBSITE & NEWSPAPERS
PERIOD COVERED : 01-AUG-1996 TO 09-MAR-2026

NBFC: DELAY IN COMMUNICATION OF FINAL DECISION TO THE COMPLAINANT

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S.No.	ENTITY	PERSONS	REGULATORY CHARGES	REGULATORY ACTION(S) / DATE OF ORDER	FURTHER DEVELOPMENTS
1	MAHINDRA & MAHINDRA FINANCIAL SERVICES LTD.		LEVIED FORECLOSURE CHARGES DESPITE THERE WAS NO CLAUSE IN LOAN AGREEMENT FOR LEVY OF PREPAYMENT PENALTY ON LOANS RECALLED/FORECLOSURE INITIATED BY BANK DELAY IN ESCALATION OF CERTAIN COMPLAINTS, PARTLY/ WHOLLY REJECTED BY COMPANY’S INTERNAL GRIEVANCE REDRESS MECHANISM TO ITS INTERNAL OMBUDSMAN DELAY IN COMMUNICATION OF FINAL DECISION TO THE COMPLAINANT	IMPOSED PENALTY RS.11,50,000 FROM 27-FEB-2026 27-FEB-2026
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.