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SOURCE OF INFORMATION : RESERVE BANK OF INDIA WEBSITE & NEWSPAPERS
PERIOD COVERED : 01-AUG-1996 TO 20-JAN-2026

PRIVATE BANKS: IMPOSED PENALTY

S.No. ENTITY PERSONS REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
121
History of entity/person NAINITAL BANK LTD.,THE
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON FULLY AUTOMATE NPA IDENTIFICATION PROCESS   IMPOSED PENALTY RS.1,00,00,000 FROM 06-MAY-2019

06-MAY-2019
 
122
History of entity/person NORTH EAST SMALL FINANCE BANK LTD.
  CLASSIFIED BORROWED ACCOUNTS AS NPAS, LEADING TO SIGNIFICANT DIVERGENCE BETWEEN REPORTED AND ASSESSED NPAS

MADE PILLAR 3 DISCLOSURES IN ITS ANNUAL REPORT AND WEBSITE  
IMPOSED PENALTY RS.39,50,000 FROM 30-JAN-2023

30-JAN-2023
 
123
History of entity/person RATNAKAR BANK LTD.,THE
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI IN MATTER OF DECCAN CHRONICLE HOLDINGS LTD.   IMPOSED PENALTY RS.5,00,000 FROM 25-JUL-2014

25-JUL-2014
 
124
History of entity/person RATNAKAR BANK LTD.,THE
  ALLOWED OPERATIONS AND DID NOT CLOSE SEVERAL ACCOUNTS OPEN USING OTP BASED E-KYC IN NON-FACE-TO-FACE MODE, EVEN AFTER EXPIRY OF ONE YEAR WITHOUT CONDUCTING CUSTOMER DUE DILIGENCE PROCEDURE

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES ON KYC COMPLIANCE FOR WALK-IN CUSTOMERS INCLUDING FOR SALE OF THIRD PARTY PRODUCTS

DID NOT FILE CASH TRANSACTION REPORTS (CTRS) IN RESPECT OF SOME CASH TRANSACTIONS, SALE OF GOLD COINS FOR CASH BEYOND RS. 50,000

DID NOT ADHERE TO INSTRUCTIONS ON MONITORING OF TRANSACTIONS IN CUSTOMER ACCOUNTS

DID NOT ADHERE TO INSTRUCTIONS ON CLASSIFICATION OF ACCOUNTS AS ‘IN-OPERATIVE’/DORMANT AND LAPSES IN MONITORING OF TRANSACTIONS IN DORMANT ACCOUNTS

DID NOT ADHERE TO INSTRUCTIONS WHICH PROHIBITS ACCEPTANCE OF CASH ABOVE RS.50, 000 FOR SALE OF GOLD COINS AND ISSUE OF DEMAND DRAFTS ETC.

DID NOT ADHERE TO INSTRUCTIONS ON UPPER LIMIT FOR REMITTANCES UNDER LIBERALISED REMITTANCE SCHEME

DID NOT ADHERE TO INSTRUCTIONS ON UPPER LIMIT FOR REPATRIATION OF FUNDS FROM NON RESIDENT ORDINARY (NRO) ACCOUNTS

DID NOT ADHERE TO INSTRUCTIONS ON IMPORT OF GOLD ON CONSIGNMENT BASIS  
IMPOSED PENALTY RS.50,00,000 FROM 15-JUL-2013

15-JUL-2013
 
125
History of entity/person RBL BANK LTD.
  DID NOT OBTAIN PRESCRIBED OFFICIALLY VALID DOCUMENT (OVD) AT THE TIME OF OPENING OF CERTAIN CREDIT CARD ACCOUNTS

ALLOTTED MULTIPLE CUSTOMER IDENTIFICATION CODES TO SAME CUSTOMERS  
IMPOSED PENALTY RS.61,40,000 FROM 19-NOV-2024

19-NOV-2024
 
126
History of entity/person RBL BANK LTD.
  DID NOT OBTAIN ANNUAL DECLARATION IN FORM B FROM ONE OF MAJOR SHAREHOLDERS

FURNISHED CERTIFICATES TO RBI REGARDING CONTINUANCE OF 'FIT AND PROPER’ STATUS OF ONE OF MAJOR SHAREHOLDER  
IMPOSED PENALTY RS.64,00,000 FROM 28-SEP-2023

28-SEP-2023
 
127
History of entity/person RBL BANK LTD.
  DID NOT COMMUNICATE DECISION OF ITS INTERNAL OMBUDSMAN (IO) PROPERLY

DID NOT ENSURE APPROPRIATE BEHAVIOR OF RECOVERY AGENTS WITH SOME OF DELINQUENT BORROWERS AND DID NOT ENSURE A TAPE RECORDING OF THE CONTENT/TEXT OF THE CALLS MADE BY THE RECOVERY AGENTS

DID NOT ENSURE THAT THE PRE-EMPLOYMENT POLICE VERIFICATION WAS CARRIED OUT FOR RECOVERY AGENTS ENGAGED BY IT

DID NOT ENSURE THAT THE RECOVERY AGENTS ENGAGED BY BANK EITHER DIRECTLY OR THROUGH RECOVERY AGENCIES HAD COMPLETED TRAINING COURSE FOR DIRECT RECOVERY AGENTS AND OBTAINED CERTIFICATE FROM INDIAN INSTITUTE OF BANKING & FINANCE

PERSISTENT/REPEAT COMPLAINTS ABOUT HARASSMENT OF CUSTOMERS DUE TO RECOVERY AND COLLECTION METHODS A ADOPTED BY THE COMPANY  
IMPOSED PENALTY RS.2,27,25,000 FROM 06-MAR-2023

06-MAR-2023
 
128
History of entity/person RBL BANK LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON PAYMENT OF INTEREST ON BALANCE AMOUNTS LYING IN CURRENT ACCOUNTS OF DECEASED INDIVIDUAL DEPOSITORS/SOLE PROPRIETORSHIP CONCERNS WHILE MAKING PAYMENTS TO CLAIMANTS

DID NOT ADHERE TO DIRECTIVES ON COMPOSITION OF BOARD OF DIRECTORS VIOLATING SECTION 10A(2)(B) OF RBI ACT.  
IMPOSED PENALTY RS.2,00,00,000 FROM 27-SEP-2021

27-SEP-2021
 
129
History of entity/person RBL BANK LTD.
  ALLOWED OPERATIONS AND DID NOT CLOSE SEVERAL ACCOUNTS OPEN USING OTP BASED E-KYC IN NON-FACE-TO-FACE MODE, EVEN AFTER EXPIRY OF ONE YEAR WITHOUT CONDUCTING CUSTOMER DUE DILIGENCE PROCEDURE

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RISK CATEGORIZATION OF ACCOUNTS

DID NOT ADHERE TO INSTRUCTIONS ON MONITORING OF TRANSACTIONS IN CUSTOMER ACCOUNTS

DID NOT ADHERE TO INSTRUCTIONS TO FILE STRS

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF FEMA  
IMPOSED PENALTY RS.1,00,00,000 FROM 27-JUL-2016

27-JUL-2016
 
130
History of entity/person SBI COMMERCIAL & INTERNATIONAL BANK LTD.
  ALLOWED OPERATIONS AND DID NOT CLOSE SEVERAL ACCOUNTS OPEN USING OTP BASED E-KYC IN NON-FACE-TO-FACE MODE, EVEN AFTER EXPIRY OF ONE YEAR WITHOUT CONDUCTING CUSTOMER DUE DILIGENCE PROCEDURE

VIOLATED DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON IPO FINANCING  
IMPOSED PENALTY RS.10,00,000 FROM 25-APR-2007

25-APR-2007
 
131
History of entity/person SBM BANK (INDIA) LTD.
  ENGAGED BUSINESS CORRESPONDENTS FOR ESTABLISHING ACCOUNT-BASED RELATIONSHIP WITH CUSTOMERS FROM CERTAIN REGIONS, NOT ACCEDED BY RBI   IMPOSED PENALTY RS.88,70,000 FROM 10-APR-2024

10-APR-2024
 
132
History of entity/person SOUTH INDIAN BANK LTD.,THE
  LEVIED PENAL CHARGES FOR NON-MAINTENANCE OF MINIMUM BALANCE IN SB ACCOUNTS WITHOUT NOTIFYING CUSTOMERS

MARKED LIEN AGAINST CERTAIN NRE (NON-RESIDENT EXTERNAL) SAVINGS DEPOSITS  
IMPOSED PENALTY RS.59,20,000 FROM 08-NOV-2024

08-NOV-2024
 
133
History of entity/person SOUTH INDIAN BANK LTD.,THE
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON REPORTING OF DATA ON CENTRAL REPOSITORY OF INFORMATION ON LARGE CREDITS (CRILC)

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON LENDING TO NBFCS

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON BANK FINANCE TO NBFCS

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON LOANS AND ADVANCES–STATUTORY AND OTHER RESTRICTIONS

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON OPERATING GUIDELINES FOR SMALL FINANCE BANKS  
IMPOSED PENALTY RS.1,00,00,000 FROM 06-JUL-2021

06-JUL-2021
 
134
History of entity/person SOUTH INDIAN BANK LTD.,THE
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON GUARANTEES AND CO-ACCEPTANCES   IMPOSED PENALTY RS.10,00,000 FROM 13-JUN-2019

13-JUN-2019
 
135
History of entity/person SOUTH INDIAN BANK LTD.,THE
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON INCOME RECOGNITION AND ASSET CLASSIFICATION (IRAC) NORMS AND FRAUDS

ALLOWED OPERATIONS AND DID NOT CLOSE SEVERAL ACCOUNTS OPEN USING OTP BASED E-KYC IN NON-FACE-TO-FACE MODE, EVEN AFTER EXPIRY OF ONE YEAR WITHOUT CONDUCTING CUSTOMER DUE DILIGENCE PROCEDURE

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON TREASURY FUNCTION AND DEFICIENCIES IN ITS COMPLIANCE FUNCTION & COMPLIANCE CULTURE  
IMPOSED PENALTY RS.5,00,00,000 FROM 14-MAY-2018

14-MAY-2018
 
136
History of entity/person SURYODAY SMALL FINANCE LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON “RESERVE BANK OF INDIA (FRAUD CLASSIFICATION AND REPORTING BY COMMERCIAL BANKS AND SELECT FIS) DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2016”   IMPOSED PENALTY RS.57,75,000 FROM 20-JUL-2022

20-JUL-2022
 
137
History of entity/person TAMILNAD MERCANTILE BANK LTD.
  INDIRECTLY IMPOSED CHARGES ON BASIC SAVINGS BANK DEPOSIT (BSBD) ACCOUNT HOLDERS FOR MAKING PAYMENT USING UNIFIED PAYMENTS INTERFACE (UPI)

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON TRANSFER OF ELIGIBLE UNCLAIMED FUNDS TO DEPOSITOR EDUCATION AND AWARENESS FUND WITHIN PRESCRIBED PERIOD  
IMPOSED PENALTY RS.39,60,000 FROM 13-NOV-2025

13-NOV-2025
 
138
History of entity/person TAMILNAD MERCANTILE BANK LTD.
  DID NOT BENCHMARK FLOATING RATE PERSONAL AND/OR RETAIL LOANS AND LOANS TO MSME TO AN EXTERNAL BENCHMARK

ADOPTED MULTIPLE BENCHMARKS WITHIN SAME LOAN CATEGORY

DID NOT PRICE CERTAIN FLOATING RATE LOANS WITH REFERENCE TO ACTUAL BENCHMARK RATE APPLICABLE TO THOSE LOANS

WRONGLY REPORTED EXTERNAL RATING OF CERTAIN BORROWERS TO CENTRAL REPOSITORY OF INFORMATION ON LARGE CREDITS (CRILC)  
IMPOSED PENALTY RS.1,31,80,000 FROM 13-MAR-2024

13-MAR-2024
 
139
History of entity/person TAMILNAD MERCANTILE BANK LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON “RESERVE BANK OF INDIA (FRAUD CLASSIFICATION AND REPORTING BY COMMERCIAL BANKS AND SELECT FIS) DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2016”   IMPOSED PENALTY RS.35,00,000 FROM 24-OCT-2019

24-OCT-2019
 
140
History of entity/person TAMILNAD MERCANTILE BANK LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON DIRECT CREATION OF PAYMENT MESSAGES IN SWIFT ENVIRONMENT

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON IMPLEMENTATION OF STRAIGHT THROUGH PROCESSING (STP) BETWEEN CBS/ACCOUNTING SYSTEM AND SWIFT SYSTEM

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI TO ENSURE THAT THE USERS ENTERING/PASSING/AUTHORIZING TRANSACTIONS IN CBS DIFFERENT FROM THOSE OPERATING IN SWIFT ENVIRONMENT

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON INDEPENDENT RECONCILIATION OF LOGS GENERATED FROM SWIFT WITH CORRESPONDING ENTRY PASSED IN CBS/ACCOUNTING SYSTEM

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON INTRODUCTION OF ADDITIONAL LAYER OF APPROVAL FOR ALL PAYMENT MESSAGES EXCEEDING PARTICULAR THRESHOLD

DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON NOSTRO RECONCILIATION ON T+1/T+5 BASIS  
IMPOSED PENALTY RS.1,00,00,000 FROM 25-FEB-2019

25-FEB-2019
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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