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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE THIRD PARTY ADMINISTRATOR (TPA): IMPOSED PENALTY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1
History of entity/person ANMOL MEDICARE INSURANCE TPA LTD.  
  DID NOT GET APPROVAL AND DID NOT INFORM IRDA ABOUT CHANGES IN SHAREHOLDING PATTERN BY WAY OF TRANSFER OF EXISTING SHARES TO EXISTING AS WELL AS NEW SHAREHOLDERS

SUBMITTED WRONG/MISLEADING UNDERTAKING WHILE PROVIDING INFORMATION ABOUT ENGAGEMENT IN ANY OTHER BUSINESS

DELAY IN SUBMISSION OF ANNUAL REPORT  
IMPOSED PENALTY RS.5,00,000

11-JAN-2016
 
2
History of entity/person ANMOL MEDICARE INSURANCE TPA LTD.  
  GRANTED LOAN TO INDIVIDUALS OTHER THAN THE EMPLOYEES   IMPOSED PENALTY RS.1,00,000

09-JAN-2024
 
3
History of entity/person EAST WEST ASSIST TPA PVT.LTD.  
  SUBMITTED WRONG/MISLEADING UNDERTAKING IN THE MATTER OF ENGAGEMENT BY CEO AND DIRECTOR IN INSURANCE OR INSURANCE RELATED ACTIVITY   IMPOSED PENALTY RS.1,00,000

17-NOV-2015
 
4
History of entity/person E-MEDITEK (TPA) SERVICES LTD.  
  DID NOT PROVIDE INFORMATION ABOUT INVOLVEMENT OF ITS PROMOTERS AND/OR DIRECTORS IN INSURANCE & INSURANCE RELATED ACTIVITIES TO IRDA

DID NOT SUBMIT TRUE AND CORRECT STATEMENT TO IRDA

PROVIDED WRONG/MISLEADING INFORMATION THROUGH WEBSITE ABOUT SELF-FUNDED SCHEMES OF STATE GOVERNMENT AND/OR CGHS CLAIMS AUDIT  
IMPOSED PENALTY RS.5,00,000

25-AUG-2014
 
5
History of entity/person FAMILY HEALTH PLAN (TPA) LTD.  
  RENDERED SERVICES IN THE FORM OF IT SUPPORT FOR PORTING THE MEMBER DETAILS COVERED UNDER HEALTH INSURANCE POLICIES

ENTERED INTO AGREEMENT WITH ALLIED INSURANCE CO. FOR PROVIDING SERVICES TO THEIR CLIENTS VISITING INDIA FOR MEDICAL TREATMENT

PROVIDED EMERGENCY ASSISTANCE AND OTHER ALLIED SERVIES TO CLIENTS OF FOREIGN INSURERS IN INDIA

ENGAGED IN PRINTING AND DISPATCH OF HEALTH INSURANCE POLICY KITS TO ITS CUSTOMERS AND SEPARATE CHARGES RECEIVED FOR THE SAME FROM INSURER

DID NOT MAKE DISCLOSURE OF CLAIMS OUTSTANDING FOR MORE THAN 6 MONTHS AT THE YEAR-END IN RETURN TPA 4(7) OF ANNUAL REPORT  
IMPOSED PENALTY RS.25,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JAN-2015
 
6
History of entity/person GOOD HEALTH PLAN (TPA) LTD.  
  ALLOWED TO OPERATE SINGLY ALL BANK ACCOUNTS AND ALSO INSTRUCTIONS TO BANK WHO WAS NEITHER EMPLOYEE NOR A DIRECTOR OF COMPANY AS PER BOARD APPROVED RESOLUTION   IMPOSED PENALTY RS.5,00,000

28-APR-2015
 
7
History of entity/person GRAND INSURANCE TPA PVT.LTD.  
  DELAY IN SUBMISSION OF ANNUAL REPORT   IMPOSED PENALTY RS.1,00,000

19-SEP-2017
 
8
History of entity/person MDINDIA HEALTHCARE SERVICES (TPA) PVT.LTD.  
  DID NOT PROVIDE INFORMATION ABOUT INVOLVEMENT OF ITS PROMOTERS AND/OR DIRECTORS IN INSURANCE & INSURANCE RELATED ACTIVITIES TO IRDA

DID NOT SUBMIT TRUE AND CORRECT STATEMENT TO IRDA

DID NOT MAKE DISCLOSURE RELATED TO PROMOTER TO IRDA

DID NOT SUBMIT RESIGNATION LETTER OF MR.SOUNDARAJAN RAJAN TO IRDA

CHANGED THE STATEMENT SUBMITTED TO IRDA RELATED TO APPOINTMENT OF MR.SOUNDARAJAN RAJAN

DID NOT MAKE DISCLOSURE OF PROMOTER MR.TILAK RAJ SHARMA FOR RENEWAL OF TPA LICENCE TO IRDA  
IMPOSED PENALTY RS.5,00,000

17-JUN-2014
 
9
History of entity/person MEDICARE TPA SERVICES (I) PVT.LTD.  
  RENDERED HEALTH/TPA SERVICES WITHOUT ENTERING INTO AGREEMENT WITH INSURANCE COMPANY

DID NOT PROVIDE INFORMATION ABOUT INVOLVEMENT OF ITS PROMOTERS AND/OR DIRECTORS IN INSURANCE & INSURANCE RELATED ACTIVITIES TO IRDA

DID NOT MAKE DISCLOSURE ABOUT HOLDING OF POSITION OF DIRECTOR IN ANNUAL RETURN FORM TPA 4(1) TO IRDA  
IMPOSED PENALTY RS.5,00,000

26-AUG-2014
 
10
History of entity/person SAFEWAY TPA SERVICES PVT.LTD.  
  DELAY IN SUBMISSION OF ANNUAL REPORT

SUBMITTED INCOMPLETE & MISLEADING INFORMATION TO IRDA

DID NOT SUBMIT TRUE AND CORRECT STATEMENT TO IRDA

DID NOT INTIMATE IRDA ABOUT REAPPOINTMENT OF CAPT.MAHESH SHARMA  
IMPOSED PENALTY RS.5,00,000

22-DEC-2014
 
11
History of entity/person SRI GOKULAM HEALTH SERVICES TPA PVT.LTD.  
  DID NOT FURNISH REQUIRED INFORMATION/DOCUMENTS TO IRDA WITHIN STIPULATED TIME

DID NOT DEAL WITH REGULATORY COMPLIANCE IN PROFESSIONAL MANNER

DID NOT ADHERE TO WORKING CAPITAL REQUIREMENTS

PROVIDED WRONG/MISREPRESENTING STATEMENT IN FORM TPA-5 (QUARTERLY) ABOUT WORKING CAPITAL

DID NOT ADHERE TO OWN UNDERTAKING OF BRINGING IN SUFFICIENT WORKING CAPITAL  
IMPOSED PENALTY RS.2,00,000

13-APR-2015
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
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