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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE COMPANY: DEFAULTED IN PROCESSING AND SETTLEMENT OF CLAIMS

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1
History of entity/person HDFC STANDARD LIFE INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   IMPOSED PENALTY RS.5,00,000

04-OCT-2011
 
2
History of entity/person IDBI FEDERAL LIFE INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

01-FEB-2012
 
3
History of entity/person KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS

PAID CLAIM CHEQUES TO MASTER POLICY HOLDER

WAIVED PORTION OF TOTAL PREMIUM WHEN POLICY ACCEPTED WITH EXTRA

WAIVED SURRENDER CHARGES PARTIALLY OR FULLY

ALLOWED SURRENDERS WITHIN THREE YEARS

WAIVED SURRENDER PENALTY

SURRENDERED MWP POLICIES

SOLD OTHER THAN TERM POLICIES (UNIT LINKED POLICIES) IN KEY-MAN INSURANCE POLICIES  
CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

30-OCT-2008
 
4
History of entity/person L&T GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

MADE CHANGES TO TARIFF WORDINGS WITHOUT FILING AND TAKING APPROVAL FROM IRDA

ALLOWED DISCOUNTS ON FILED RATES ON DIFFERENT BASIS/GROUNDS

DID NOT ADHERE TO RATING & PRICING PROCEDURE NOR THE PREMIUM QUOTATIONS WERE APPROVED BY APPOINTED ACTUARY OR ANY OTHER AUTHROIZED PERSON

SETTLED LESSER CLAIM THAN ELIGIBLE

ACCEPTED PREMIUM FROM THIRD PARTY HAVING NO INSURABLE INTEREST

DID NOT FILE “STANDARDIZED PRODUCT SCRIPTS” IMMEDIATELY ON ENTERING INTO AGREEMENT  
IMPOSED PENALTY RS.50,00,000

30-JUL-2015
 
5
History of entity/person LIFE INSURANCE CORP.OF INDIA  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   ADVISED TO COMPLETE ALL CLAIM INVESTIGATIONS WITHIN STIPULATED TIME AND PUT IN PLACE EFFECTIVE SYSTEMS TO SETTLE THE CLAIMS PROMPTLY

28-NOV-2011
 
6
History of entity/person SAHARA INDIA LIFE INSURANCE CO.LTD.  
  DELAY IN DESPATCH OF POLICY BONDS

PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

DELAY IN DEATH CLAIM PAYMENTS AND SETTLED WITHOUT PENAL INTEREST

ALLOWED GRACE PERIOD OF 90 DAYS IN CASE OF POLICIES WITH GROUP BILLING INSTEAD OF 30 DAYS

DID NOT GET APPROVAL OF ACTUARY FOR PREMIUM QUOTATIONS IN GROUP SCHEMES

DID NOT SHOW PAYMENTS MADE TO SAHARA CARE IN RELATED PARTY TRANSACTIONS  
IMPOSED PENALTY RS.12,00,000

27-FEB-2012
IRDA VIDE ITS PUBLIC NOTICE DATED 23/06/2017 DIRECTED SAHARA TO NOT TO PROCURE / COLLECT PROPOSAL DEPOSITS / UNDERWRITE NEW BUSINESS WITH IMMEDIATE EFFECT, I.E., CLOSE OF BUSINESS ON 23/06/2017. DIRECTED SAHARA INDIA LIFE INSURANCE CO.LTD. TO INFORM ALL CONCERNED AGENTS / INTERMEDIARIES OF THE ABOVE DIRECTION AND ENSURE THAT THEY DO NOT PROCURE / COLLECT PROPOSAL DEPOSITS TOWARDS NEW INSURANCE BUSINESS IMMEDIATELY ON RECEIPT OF THIS ORDER. FURTHER, DIRECTED TO CONTINUE TO COLLECT AND ACCOUNT FOR THE RENEWAL PREMIUM AND SERVICE THE EXISTING BUSINESS AND POLICYHOLDERS, UNHINDERED

IRDA VIDE ITS NOTICE DATED 12/06/2017 APPOINTED MR.R.K.SHARMA, GM (F&A-NL), IRDAI AS ADMINISTRATOR FOR MANAGING THE AFFAIRS OF SAHARA INDIA LIFE INSURANCE CO.LTD., WITH IMMEDIATE EFFECT  
7
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

10-JAN-2011
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
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