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Co-Sponsors

SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE COMPANY: DEFAULTED IN PAYMENT OF COMMISSION TO CORPORATE AGENTS

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1
History of entity/person AVIVA LIFE INSURANCE CO.INDIA LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.20,00,000

28-JUN-2013
 
2
History of entity/person BAJAJ ALLIANZ GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

COLLECTED AMOUNT FROM CUSTOMERS AND ISSUED CONSOLIDATED CHEQUE PERIODICALLY IN NAME OF INSURER  
IMPOSED PENALTY RS.15,00,000

31-JUL-2015
 
3
History of entity/person BAJAJ ALLIANZ GENERAL INSURANCE CO.LTD.  
  MADE PAYOUTS TOWARDS LOGO SHARING CHARGES AND INFRASTRUCTURE SHARING CHARGES APART FROM COMMISSION TO VARIOUS BANKS (CORPORATE AGENTS) VIOLATING CLAUSE 21 OF THE CORPORATE AGENCY DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005   IMPOSED PENALTY RS.10,00,000

26-JUL-2016
 
4
History of entity/person BHARTI AXA GENERAL INSURANCE CO.LTD.  
  MADE PAYMENTS TOWARDS INFRASTRUCTURE EXPENSES TO CORPORATE AGENTS

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID COMMISSION TO UNAUTHORISED PERSONS/ENTITIES

MADE ADDITIONAL PAYMENTS OTHER THAN COMMISSION AMOUNT TO LICENSED ENTITY

DID NOT PROVIDE INFORMATION TO INSPECTION TEAM

ALLOWED DISCOUNTS/DISCRETIONARY DISCOUNTS OVER AND ABOVE APPROVED STRUCTURE

DID NOT PROVIDE FULL INFORMATION ON PERILS COVERED TOWARDS WHICH THE PREMIUM HAS BEEN COLLECTED AND DID NOT PROVIDE DOCUMENTARY EVIDENCE NOR REPLIED IN ANY OF ITS SUBMISSIONS VIOLATING PROVISIONS OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.35,00,000

09-AUG-2016
 
5
History of entity/person EXIDE LIFE INSURANCE CO.LTD.  
  PAID RS.28.96 CRORES TOWARD INFRASTRUCTURE FACILITY CHARGES TO CORPORATE AGENT DURING FY. 2012-13 VIOLATING CLAUSE 21 OF CORPORATE AGENCY DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.2,00,000

14-NOV-2018
 
6
History of entity/person EXIDE LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

PAID RS.24 CRORES TOWARD INFRASTRUCTURE FACILITY CHARGES TO CORPORATE AGENT DURING FY. 2013-14 VIOLATING CLAUSE 21 OF CORPORATE AGENCY DIRECTIVES/INSTRUCTIONS/GUIDELINES  
IMPOSED PENALTY RS.3,00,000

15-NOV-2018
 
7
History of entity/person INDIAFIRST LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO CIRCULAR ISSUED BY IRDA

CREATED DUMMY CODES IN NEW BUSINESS PROCESSING/POLICY ADMINISTRATION SYSTWEMS AND COMMISSION PAID TO RESPECTIVES CORPORATE AGENTS

FLOATED VARIOUS SALES CAMPAIGNS TO THE EMPLOYEES OF CORPORATE AGENTS IN THE NATURE OF "GIFT CARDS", "ONLINE REDEMPTION POINTS" AND “FOREIGN TRIPS" VIOLATING SECTION 40(1) & 40A OF INSURANCE ACT, 1938

PAID AMOUNT OTHER THAN PERMITTED AGENCY COMMISSION TO CORPORATE AGENT

MADE PAYMENT OF DEATH CLAIM PROCEEDS TO MASTER POLICYHOLDER VIOLATING OF CLAUSE C-7 OF GROUP INSURANCE DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005

LAUNCHED POLICIES WHICH WERE NOT APPROVED BY IRDA VIOLATING FILE AND USE DIRECTIVES/INSTRUCTIONS/GUIDELINES ISSUED BY IRDA

DID NOT OBTAIN CERTIFICATE AT THE END OF THE MEMBERSHIP FORM FROM PROSPECT VIOLATING REGULATION 3(4) & 4(2) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.65,00,000

26-MAY-2015
 
8
History of entity/person INDIAFIRST LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.5,00,000

03-JUL-2015
 
9
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.10,00,000

ADVISED STRICTLY ADHERE TO PROVISIONS OF INSURANCE ACT, 1938

16-JUL-2013
 
10
History of entity/person ORIENTAL INSURANCE CO.LTD.,THE  
  DID NOT FOLLOW RATING & DISCOUNTS STRUCTURE FILED WITH IRDA

SOURCED BUSINESS THROUGH MULTI LEVEL MARKETING THROUGH PERSONS WHO DID NOT POSSESS ANY CERTIFICATE/LICENSE

PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

REIMBURSED CLAIM PAYMENTS TO GROUP ORGANIZER

PAID VARIOUS CLAIMS TO INSURED PERSONS DUE TO DELAY IN PAYMENT BY TPA/OIC  
IMPOSED PENALTY RS.20,00,000

08-FEB-2016
 
11
History of entity/person RELIANCE LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

PAID AMOUNT FOR WHICH SERVICE PROVIDER PREMIER TRAINING PVT.LTD. (PTPL) NOT PERFORM ACTIVITIES SPECIFIED IN AGREEMENT

DID NOT PROVIDE DETAILS OF VENDORS AS SOUGHT BY INSPECTION TEAM

DID NOT INITIATE THE PROCESS OF TERMINATION AS PER TERMS & CONDITIONS LAID DOWN IN OUTSOURCING AGREEMENT

DID NOT PERFORM DUE DILIGENCE BUT CARRIED OUT ONLY PAPER WORK AND ANNUAL PERFORMANCE APPRAISAL WAS ALSO NOT CARRIED OUT

MADE SIGNIFICANT PAYOUTS TO RELIANCE MONEY INFRASTRUCTURE LTD., TOWARDS SHARING OF CUSTOMERS INFORMATION

DID NOT EXERCISE PROPER DUE DILIGENCE AND VIOLATED PROVISIONS OF CLAUSE 10 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

ENGAGED IN REFERRAL TIE-UP WITH RELIANCE MONEY INFRASTRUCTURE LTD. WITHOUT TAKING APPROVAL OF AUTHORITY

MADE PAYMENTS TO VARIOUS ENTITIES TOWARDS MARKETING ACTIVITIES, DISSEMINATION OF INFORMATION AND GENERATION OF LEADS  
IMPOSED PENALTY RS.85,00,000

06-AUG-2015
 
12
History of entity/person ROYAL SUNDARAM ALLIANCE INSURANCE CO.LTD.  
  MADE PAYMENTS TO CORPORATE AGENTS IN ADDITION TO COMMISSION FOR VARIOUS ACTIVITIES

PAID TO AUTO DEALERS IN THE NATURE OF REMUNERATION TOWARDS OUTSOURCING OF PROMOTIONAL AND BRANDING ACTIVITIES

OUTSOURCED CORE ACTIVITIES LIKE ALLOWING THIRD PARTIES TO DECIDE PREMIUM RATES, TO DO SURVEY AND ASSESS LOSS ETC.

DID NOT MAINTAIN SPECIMEN COPIES OF ADVERTISEMENTS

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID COMMISSION TO OTHER THAN LICENSED AGENTS

MADE CHANGES TO TARIFF WORDINGS WITHOUT FILING AND TAKING APPROVAL FROM IRDA

ALLOWED DISCOUNTS UP TO 90% UNDER ENGINEERING & FIRE SEGMENTS EVEN THOUGH THE MAXIMUM DISCOUNT ALLOWED WAS 60%

ISSUED GROUP PERSONAL ACCIDENT INSURANCE POLICY (GPA) TO PRIMARY CARD HOLDERS WHICH WAS NOT AS PER FILED VERSION OF THE PRODUCT

DID NOT FILE “SUNDARAM CREDIT PROTECT” WITH IRDA AS PER FILE AND USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

ISSUED UNNAMED POLICY COVERING MEMBERS OF INSURED  
IMPOSED PENALTY RS.40,00,000

06-MAY-2016
 
13
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  PAID CLAIM CHEQUES TO MASTER POLICY HOLDER

SOLD TWO YEAR POLICIES AS SINGLE PREMIUM POLICY AND DID NOT GIVE INFORMED CHOICE TO MEMBERS OF GROUP INSURANCE POLICIES VIOLATING FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

PAID EXCESS COMMISSION TO CORPORATE AGENTS OVER AND ABOVE THE ELIGIBLE 2% COMMISSION ON SINGLE INSURANCE POLICIES  
IMPOSED PENALTY RS.6,00,000

18-SEP-2012
 
14
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.10,00,000

03-JUL-2015
 
15
History of entity/person UNIVERSAL SOMPO GENERAL INSURANCE CO.LTD.  
  PAID BROKERAGE UNDER ACCOUNTING HEAD “PROFESSIONAL FEES” INSTEAD OF “INSURANCE COMMISSION”

MADE PAYMENTS TO ENTITIES BY ENTERING INTO FRESH AGREEMENTS BEFORE GETTING APPROVAL FROM IRDA

PROCURED BUSINESS FROM CORPORATE AGENTS’ INSPITE OF NOT HAVING SINGLE SPECIFIED PERSON LICENSED TO SOLICIT GENERAL INSURANCE BUSINESS

ACCEPTED INSURANCE BUSINESS FROM INDIVIDUAL REFERRAL AGENTS WHO DO NOT HOLD VALID LICENSE TO SOLICIT AND PROCURE INSURANCE BUSINESS

PAID MOTOR DEALERS UNDER THREE DIFFERENT ACCOUNT HEADS “PAYMENTS OF CONTRACTORS & SUB-CONTRACTORS, FEES FOR PROFESSIONAL OR TECHNICAL SERVICES AND INSURANCE COMMISSION”

MADE CHANGES TO TARIFF WORDINGS WITHOUT FILING AND TAKING APPROVAL FROM IRDA  
IMPOSED PENALTY RS.15,00,000

07-JAN-2016
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
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