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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE BROKER: IMPOSED PENALTY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1
History of entity/person ADITYA BIRLA INSURANCE BROKERS LTD.  
  CREATED A PANEL OF INSURERS TO FORCE MOTOR CUSTOMERS TO BUY MOTOR INSURANCE POLICIES OF THE INSURERS WHO WERE ON THEIR PANEL

DID NOT FOLLOW RECOGNISED STANDARDS OF PROFESSIONAL CONDUCT AND DISCHARGE THEIR FUNCTIONS OF THE CLIENTS OR POLICYHOLDERS

DISCRIMINATED BETWEEN INSURANCE POLICYHOLDER WHO BOUGHT MOTOR INSURANCE FROM THAT MOTOR DEALER AS AGAINST WHO HAS NOT BOUGHT THEM  
IMPOSED PENALTY RS.3,00,00,000

23-DEC-2019
 
2
History of entity/person AEGON RELIGARE LIFE INSURANCE CO.LTD.  
  DID NOT FURNISH COPY OF PROPOSAL FORMS OF POLICIES TO POLICYHOLDERS

DELAY IN PROCESSING OF REQUESTS FOR SURRENDER/SETTLEMENT

PROPOSAL RELATED DOCUMENTS AND CONFIDENTIAL REPORTS NOT SIGNED BY AGENTS

DID NOT REPORT IRDA ABOUT OUTSOURCING AGREEMENT AND PAYMENTS MADE

ENTERED AGREEMENT FOR VARIOUS ACTIVITIES AND FURTHER ENGAGED SERVICES OF UNLICENSED ENTITIES/PERSONS FOR SOLICITATION OF INSURANCE BUSINESS

PAID AMOUNT TO REFERRAL PARTNER

MADE PAYMENTS TO NASHIK DISTRICT CENTRAL CO-OPERATIVE BANK LTD., DURING INTERVENING PERIOD WHEN IT WAS NOT ENGAGED AS REFERRAL PARTNER

FLOATED VARIOUS CONTESTS TO INSURANCE BROKERS & EMPLOYEES OF BROKERS AND REWARED OVER & ABOVE COMMISSION/BROKERAGE  
IMPOSED PENALTY RS.40,00,000

17-SEP-2014
 
3
History of entity/person AFRO-ASIAN INSURANCE & REINSURANCE BROKERS (INDIA) PVT.LTD.  
  DID NOT PERFORM FUNCTIONS OF REINSURANCE BROKER AS VIOLATING REGULATION 4 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013   IMPOSED PENALTY RS.5,00,000

19-SEP-2017
 
4
History of entity/person ANAND RATHI INSURANCE BROKERS LTD.  
  PROVIDING BUSINESS SUPPORT SERVICES VIOLATING REGULATION 10(1) (IV) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2002

RECEIVED CROSS SELL INCOME FROM GROUP COMPANY VIOLATING CLAUSES 2(D) AND 2(E) OF CODE OF CONDUCT UNDER REGULATION 21 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2002

TRANSFERRED FUNDS TO HOLDING COMPANY WITHOUT BASIS FOR SUCH TRANSFER IN THE BOOKS OF ACCOUNTS VIOLATING REGULATION 34(2) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2002  
IMPOSED PENALTY RS.5,00,000

16-DEC-2014
 
5
History of entity/person ANAND RATHI INSURANCE BROKERS LTD.  
  PROVIDED CONSULTANCY FOR THE CLAIMS EXCEEDING RS.1.00 CRORE VIOLATING REGULATIONS 32(1)(A),32(1)(C) AND CLAUSE 7 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

APPOINTED CONSULTANT TO BRING IN BUSINESS VIOLATING CLAUSE 3(B) OF SCHEDULE VI-A UNDER REGULATION 28 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

DID NOT HAVE ADEQUATE INTERNAL CONTROLS VIOLATING REGULATIONS 31(1) AND 8(2) (XIV) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013  
IMPOSED PENALTY RS.3,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-APR-2019
 
6
History of entity/person AON GLOBAL INSURANCE BROKERS PVT.LTD.  
  SHARED BROKERAGE WITH FOREIGN BROKERS VIOLATING PARA 3(B) OF SCHEDULE III UNDER REGULATION 21 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2002

ALLOWED CLIENTS TO REMIT PREMIUMS DIRECTLY TO OFFSHORE BROKERS VIOLATING REGULATIONS 34(1) AND 34(2) OF BROKERS REGULATIONS, 2013  
IMPOSED PENALTY RS.1,00,000

19-SEP-2018
 
7
History of entity/person ATS SHARE BROKERS PVT.LTD.  
  CARRIED ON INSURANCE BUSINESS WITHOUT OBTAINING LICENSE UNDER INSURANCE ACT AND IRDA ACT   IMPOSED PENALTY RS.10,00,000

24-JAN-2020
 
8
History of entity/person AVIVA LIFE INSURANCE CO.INDIA LTD.  
  DID NOT OBTAIN CONSENT/SIGNATURE OF CUSTOMER IMPLYING HE WAS NOT INFORMED UPFRONT ABOUT HIGH MORTALITY/EXTRA MORTALITY RATE (EMR) CHARGES LEVIED BEFORE ISSUANCE OF POLICY CONTRACT VIOLATING REGULATION (3) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002   IMPOSED PENALTY RS.5,00,000

03-NOV-2014
 
9
History of entity/person BAJAJ ALLIANZ LIFE INSURANCE CO.LTD.  
  ISSUED MASTER POLICIES WITH ZERO MEMBERSHIP OR WITH LESS THAN PRESCRIBED MINIMUM MEMBERSHIP OF 50

ISSUED CERTIFICATE BY MASTER POLICY HOLDER WITHOUT AUTHORIZATION BY LIFE INSURER

DEDUCTED MORTALITY CHARGES AGAINST TERMS & CONDITIONS OF POLICY CONTRACT

PURCHASED UNITS ON ARBITRARY DATES WHILE SETTLING MATURITY CLAIMS

UTILISED DOUBLE WHILE SETTLING DEATH CLAIMS AND FUND SWITCHES WERE NOT CARRIED OUT CORRECTLY

MADE CLAIM PAYMENTS UNDER GROUP POLICIES PERTAINING TO NON-EMPLOYER-EMPLOYEE GROUP POLICIES IN THE NAME OF GROUP MASTER POLICY HOLDER NOT IN NAME OF BENEFICIARY/CLAIMANT

REJECTED CERTAIN EARLY DEATH CLAIMS AS “UN-CONCLUDED CONTRACTS” WHERE LIFE ASSURED DIED AFTER DATE OF COMMENCEMENT OF RISK UNDER POLICY BUT BEFORE RECEIVING POLICY DOCUMENTS

ENTERED INTO REFERRAL ARRANGEMENTS WITH CERTAIN BANKS WHO WERE NOT LICENSED BY IRDA TO ACT AS CORPORATE AGENTS OR INSURANCE INTERMEDIAREIES

INVESTED IN DEBT INSTRUMENT OF A PRIVATE LIMITED COMPANY VIOLATING SECTION 27A (5) OF INSURANCE ACT, 1938

MADE EXTRA PAYMENTS TO RELATED PARTIES OF SOME INDIVIDUAL AGENTS AND CORPORATE AGENTS  
IMPOSED PENALTY RS.3,10,00,000

21-AUG-2013
 
10
History of entity/person BIRLA SUN LIFE INSURANCE CO.LTD.  
  ALLOWED MICRO INSURANCE (MI) AGENT TO SELL OTHER THAN MICRO INSURANCE PRODUCT VIOLATING REGULATION (4) OF IRDA (MICRO INSURANCE) REGULATIONS, 2005

DID NOT SETTLE MATURITY CLAIMS VIOLATING REGULATIONS 8(2) AND 8(3) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.15,00,000

01-DEC-2014
 
11
History of entity/person CENTCART INSURANCE BROKING SERVICES PVT.LTD.  
  DID NOT FILE THE CERTIFICATES DULY CERTIFIED BY AUDITOR

DID NOT SUBMIT PERIODICAL RETURNS AS PER FORMATS/RETURNS PRESCRIBED UNDER IRDAI BUSINESS ANALYTICAL PROJECT

SUBMITTED FALSE OR WRONG CERTIFICATION OR CONCEALMENT OF FACTS IN THE CERTIFICATES TO IRDAI  
IMPOSED PENALTY RS.3,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

10-NOV-2023
 
12
History of entity/person D2C INSURANCE BROKING PVT.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES   IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JUN-2021
 
13
History of entity/person DEALMONEY SECURITIES PVT.LTD.  
  DID NOT INTIMATE IRDAI REGARDING FRAUD BEING PERPETRATED IN THE OFFICE OF CORPORATE AGENT

DID NOT INTIMATE IRDAI REGARDING FIR FILED AGAINST ITS OWN DIRECTOR

DID NOT INTIMATE IRDAI REGARDING RESIGNATION OF ITS CHIEF EXECUTIVE OFFICER AND DIRECTOR

ENGAGED SERVICES OF SEVERAL FACILITATORS FOR INSURANCE BUSINESS  
PROHIBITED FROM INSURANCE MARKET, APPLYING FOR REGISTRATION AS INSURANCE INTERMEDIARY AND FROM SOLICITING INSURANCE UNDER GROUP INSURANCE GUIDELINES, DIRECTLY OR INDIRECTLY IN WHATSOEVER MANNER

DIRECTED TO IDENTIFY VICTIMS OF FRAUDS AND ENSURE THAT THEY ARE COMPENSATED FOR LOSS

DIRECTED TO SUBMIT ACTION TAKEN REPORT

IMPOSED PENALTY RS.2,00,00,000

22-FEB-2024
 
14
History of entity/person DEINON RISK SERVICES PVT.LTD.  
  ACTED AS INSURANCE BROKER WITHOUT REGISTRATION FROM IRDAI   IMPOSED PENALTY RS.10,00,000

23-MAY-2022
 
15
History of entity/person DLF PRAMERICA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.1,00,000

11-DEC-2013
 
16
History of entity/person FUTURE GENERALI INDIA INSURANCE CO.LTD.  
  ALLOWED DISCOUNTS OUTSIDE THE RANGE OF RATES FILED, UNPRINCIPLED RATE CUTTING WITHOUT FILING OF PRICING REVISIONS IN THE PRODUCT AND NUMBER OF DAYS   IMPOSED PENALTY RS.1,00,00,000

10-JUN-2020
 
17
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID NET BROKERAGE HIGHER THAN GROSS BROKERAGE

ALLOWED 15% DISCOUNT FOR PML EXPOSURE WITHOUT FILING AND TAKING APPROVAL FROM IRDA AND RATES CHARGED WERE NOT AS PER RATES FILED WITH IRDA

CHANGED COVERAGE, WORDINGS AND PREMIUM WITHOUT FILING THE SAME WITH IRDA

USED PLAN NAME WHICH WAS FILED WITH IRDA

SUBMITTED INCOMPLETE & MISLEADING INFORMATION TO IRDA

SHOWED TWO DOCUMENTS FOR SAME POLICY HAVING DIFFERENT INSURED’S NAME, DIFFERENCE IN DEDUCTIBLE, SUM INSURED IN AUSTRALIAN DOLLARS IN ONE DOCUMENT AND INR IN ANOTHER DOCUMENT WITHOUT MENTION OF CONSIDERATION (PREMIUM)

LOSS ADJUSTER MENTIONED IN POLICY DOCUMENT WAS NOT IRDA LICENSED SURVEYOR

BOOKED BUSINESS AFTER EXPIRY OF CORPORATE AGENCY LICENSE  
IMPOSED PENALTY RS.50,00,000

17-OCT-2014
 
18
History of entity/person INDIA INFOLINE INSURANCE BROKERS LTD.  
  HIGH NUMBER OF INSURANCE POLICIES CANCELLED DURING FREE LOOK PERIOD

PROVIDED FREE INSURANCE COVERAGE AS AN INDUCEMENT

EMPLOYED UNTRAINED AUTHORISED VERIFIERS FOR SOLICITING OR SALE OVER DISTANCE MODE

DID NOT DEPOSIT ANNUAL FEES IN STIPULATED TIME

PROFESSIONAL INDEMNITY POLICY NOT AS PER TERMS LAID DOWN IN REGULATION 24  
IMPOSED PENALTY RS.35,30,000

18-NOV-2013
 
19
History of entity/person INDIA INFOLINE INSURANCE BROKERS LTD.  
  PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

DID NOT HAVE NECESSARY INFRASTRUCTURE TO RUN INSURANCE BROKING OPERATIONS VIOLATING REGULATION 8(2)(II) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

DID NOT MAKE DISCLOSURE OF RELATED PARTY TRANSACTIONS  
IMPOSED PENALTY RS.2,04,00,000

25-NOV-2019
 
20
History of entity/person ING VYSYA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.1,00,000

11-DEC-2013
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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