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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 21-NOV-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE COMPANY: IMPOSED PENALTY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
141
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  ACCEPTED INSURANCE BUSINESS FROM CORPORATE AGENT AFTER EXPIRY OF LICENSE

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES  
IMPOSED PENALTY RS.10,00,000

19-SEP-2016
 
142
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  DID NOT FILL PROPOSAL FORM AS PER REGULATION 4(3) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002

DID NOT FILL PROPOSAL FORM AS PER REGULATION 13 OF IRDA (INSURANCE ADVERTISEMENTS & DISCLOSURE) REGULATIONS, 2000  
IMPOSED PENALTY RS.4,00,000

24-OCT-2019
 
143
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  SUBMITTED CERTIFICATE SIGNED BY CEO AND CFO THAT ALL CLAIMS BEYOND THREE YEARS FROM DOC/DOR HAVE BEEN PAID ALONG WITH PENAL INTEREST

DID NOT ENSURE SUITABLE INFRASTRUCTURE REQUIREMENTS BEFORE LAUNCH OF NEW PRODUCTS AND AFTER WITHDRAWAL OF EXISTING PRODUCT

OUTSOURCED ACTIVITIES FROM MIC INSURANCE WEB AGGREGATORS PVT.LTD. AND EASYPOLICY INSURANCE WEB AGGREGATORS PVT.LTD. WHICH WERE NOT SOLICITED THROUGH THEM  
IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED TO SUBMIT ACTION TAKEN REPORT

06-SEP-2024
 
144
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

ALLOWED DISCOUNTS/DISCRETIONARY DISCOUNTS OVER AND ABOVE APPROVED STRUCTURE

DID NOT DOCUMENT STANDARD PROCEDURE IN CONSIDERING CLAIMS ON NON STANDARD/SUBSTANDARD BASIS  
IMPOSED PENALTY RS.15,00,000

25-JUL-2016
 
145
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO BOARD APPROVED UNDERWRITING DIRECTIVES/INSTRUCTIONS/GUIDELINES AND DID NOT FOLLOW THE RATE ALLOWED UNDER PRODUCT FILING FOR THE GROUP POLICIES ISSUED VIOLATING FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.6,00,000

04-MAY-2021
 
146
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2006-07   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS

10-SEP-2007
 
147
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  ISSUED ADVERTISEMENT WHEREIN AN OFFER OF 2% REBATE WAS MADE IN VIOLATION OF SECTION 41 OF THE INSURANCE ACT, 1938

PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

ISSUED AND SENT CHEQUE IN FAVOUR OF MASTER POLICY HOLDER IN CASE OF DEATH CLAIMS

OUTSOURCED PARTIALLY ACTIVITY OF NAV COMPUTATION EVEN THOUGH ASSETS UNDER MANAGEMENT CROSSED RS. 500 CRORE

TOOK TREND OF PREVIOUS WEEK TO KNOW ABOUT AN EXPANSION OR A CONTRACTION OF FUNDS(S) INSTEAD OF DECIDING IT ON A DAILY BASIS

PAID REFERRAL FEES TO ITS GROUP COMPANIES

INCURRED OTHER EXPENSES ON REFERRAL PARTNERS APART FROM REFERRAL FEE

PROVIDED CREDIT OF PREMIUM TO POLICYHOLDERS ONLY FROM DATE OF REALIZATION OF AMOUNT

PAID TRAINING EXPENSES IN ADDITION TO BROKERAGE PAID

DID NOT MENTION IN INSURANCE CERTIFICATE OF NON-EMPLOYER GROUP, THE AMOUNT OF PREMIUM CHARGED AND PROCEDURE TO BE FOLLOWED TO REGISTER CLAIM WITH INSURER INCLUDING FULL ADDRESS OF INSURER

FAILED TO PAY INTEREST ON CLAIM AMOUNT IN CASE OF DELAY OF MORE THAN 30 DAYS FROM DATE OF CLAIM ADMISSION TO DATE OF SETTLEMENT

REPUDIATED DEATH CLAIMS FOR NON-SUBMISSION OF CLAIM REQUIREMENTS WITHOUT ALLOWING SUFFICIENT TIME TO CLAIMANT

FREE LOOK CLAUSE IN POLICY DOCUMENT DID NOT SPECIFY “THE AMOUNT PAYABLE TO THE POLICYHOLDER IN CASE HE OPTS FOR FREE LOOK CANCELLATION” AND RECOVERING PROPORTIONATE POLICY ADMINISTRATION CHARGE PLUS A FIXED DOCUMENT CHARGES  
IMPOSED PENALTY RS.28,00,000

03-MAY-2012
 
148
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  SETTLED DEATH CLAIMS IN FAVOUR OF GROUP MASTER POLICYHOLDER

DID NOT OBTAIN CONFIRMATION OF RECEIPT OF CLAIM PAYMENT FROM THE BENEFICIARIES

AUTOMATED SETTLEMENT OPTION (WITHOUT OPTION/CONSENT BY POLICY HOLDER) ON MATURITY DATE, IF POLICYHOLDER DOES NOT REVERT FOR THE COMMUNICATION SENT

SETTLED DEATH CLAIMS IN FAVOUR OF MASTER POLICYHOLDERS UNDER NON-EMPLOYER/EMPLOYEE GROUP POLICIES  
IMPOSED PENALTY RS.6,00,000

17-OCT-2016
 
149
History of entity/person SHRIRAM TRANSPORT FINANCE CO.LTD.  
  ENGAGED PERSONS OTHER THAN SPECIFIED PERSONS TO PROCURE BUSINESS   IMPOSED PENALTY RS.15,00,000

27-SEP-2019
 
150
History of entity/person STAR UNION DAI-ICHI LIFE INSURANCE CO.LTD.  
  SETTLED DEATH CLAIMS IN FAVOUR OF MASTER POLICYHOLDERS UNDER NON-EMPLOYER/EMPLOYEE GROUP POLICIES   IMPOSED PENALTY RS.1,00,000

21-MAR-2016
 
151
History of entity/person STAR UNION DAI-ICHI LIFE INSURANCE CO.LTD.  
  REPUDIATED THE CLAIM ON THE BASIS OF NON-DISCLOSURE OF NON MATERIAL INFORMATION VIOLATING SECTION 45(4) OF INSURANCE ACT, 1938   IMPOSED PENALTY RS.1,00,000

10-JAN-2019
 
152
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.10,00,000

03-JUL-2015
 
153
History of entity/person TATA AIG GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
154
History of entity/person TATA AIG GENERAL INSURANCE CO.LTD.  
  ENTERED INTO ADDITIONAL RELATIONSHIP WITH CORPORATE AGENTS AND INDIVIDUAL AGENTS AND MADE ADDITIONAL PAYOUTS

SOLICITED BUSINESS THROUGH OTHER THAN LICENSED ENTITIES IN NAME OF RETAINERS/FIELD USERS ETC.

ALLOWED CORPORATE AGENT TO SOLICIT BUSINESS EVEN WITHOUT CHIEF INSURANCE EXECUTIVE (CIE)/SPECIFIED PERSON (SP) WITH CORPORATE AGENT AND ALSO ALLOWED TO SOLICIT BUSINESS ON PAN INDIA BASIS WITH A SINGLE SP ONLY

TERMS OF THE TRIPARTITE AGREEMENT ENTERED WAS AGAINST VARIOUS DIRECTIVES/INSTRUCTIONS/GUIDELINES & ACT PROVISIONS  
IMPOSED PENALTY RS.20,00,000

17-APR-2017
 
155
History of entity/person TATA AIG GENERAL INSURANCE CO.LTD.  
  COLLECTED RENEWAL PREMIUM FOR THREE YEARS IN ADVANCE OUT OF THE LOAN GRANTED BY CORPORATE AGENT VIOLATING REGULATIONS 3(2) AND 3(3) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002   IMPOSED PENALTY RS.1,00,00,000

29-JAN-2020
 
156
History of entity/person TATA AIG LIFE INSURANCE CO.LTD.  
  EXCEEDED PERMISSIBLE LIMITS ON EXPENSES OF MANAGEMENT UNDER SECTION 40C OF INSURANCE ACT,1938   IMPOSED PENALTY RS.5,00,000

25-NOV-2010
 
157
History of entity/person TATA AIG LIFE INSURANCE CO.LTD.  
  PERMITTED VARIOUS UNLICENSED INDIVIDUALS AND CORPORATES TO SOLICIT AND PROCURE BUSINESS

PAID EXCESS REFERRAL FEES THAN ENVISAGED IN REFERRAL DIRECTIVES/INSTRUCTIONS/GUIDELINES

PAID BUSINESS PROMOTION EXPENSES TO CORPORATE AGENTS APART FROM REGULAR COMMISSION

DID NOT VERIFY PROPOSAL FORMS ON SAMPLE BASIS PROCURED THROUGH UNLICENSED ENTITIES

PROPOSAL FORMS WERE SIGNED AND LODGED IN A PLACE OTHER THAN NORMAL PLACE OF RESIDENCE OR PLACE OF BUSINESS OF PROPOSER/LIFE ASSURED  
IMPOSED PENALTY RS.49,00,000

13-AUG-2012
 
158
History of entity/person UNITED INDIA INSURANCE CO.LTD.  
  DID NOT FOLLOW FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES AT THE TIME OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.   IMPOSED PENALTY RS.2,00,000

25-JAN-2008
 
159
History of entity/person UNITED INDIA INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT EXERCISE DUE SKILL, CARE AND DILIGENCE WHILE SUBMITTING PRICE-BID FOR ISSUANCE OF INSURANCE POLICIES TO DELHI AND MUMBAI INTERNATIONAL AIRPORTS  
IMPOSED PENALTY RS.5,00,000

17-AUG-2010
 
160
History of entity/person UNITED INDIA INSURANCE CO.LTD.  
  DID NOT BOOK LIABILITY AS SOON AS INTIMATION RECEIVED FROM CLAIMANTS

PAID BROKERAGE FOR THE POLICIES ISSUED TO GIF, GUJARAT STATE THROUGH DIRECTORATE OF INSURANCE, GOVT. OF GUJARAT

DELAY IN SUBMISSION OF SURVEYOR'S REPORTS

DELAY IN SETTLEMENT OF CLAIMS

PROCURED BUSINESS EITHER WITHOUT OBTAINING AND/OR BEFORE OBTAINING NOC

DID NOT FILE CO-BRANDED ADVERTISEMENTS REFERRED IN SUBMISSION AND PAID TO CORPORATE AGENT AS A PERCENTAGE OF PREMIUM AND DID NOT PROVIDE COPY OF CLAIMS REQUESTS RECEIVED FROM LICENSED ENTITY

DEVIATED FROM DISCOUNT STRUCTURE APPROVED BY IRDA UNDER F&U DIRECTIVES/INSTRUCTIONS/GUIDELINES BY OFFERING HIGHER DISCOUNTS

DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

PAID COMMISSION OVER & ABOVE INFRASTRUCTURE EXPENSES TO UNLICENSED ENTITIES

DID NOT REGISTER CLAIM CASES AND NOT CREATED PROVISION

DELAY IN RECEIVING PREMIUM FROM INSURER  
IMPOSED PENALTY RS.60,00,000

22-APR-2015
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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