| S.No. |
ENTITY |
PERSONS |
REGULATORY CHARGES |
REGULATORY ACTION(S) / DATE OF ORDER |
FURTHER DEVELOPMENTS |
| 41 |
|
FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.
|
|
|
PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS
|
IMPOSED PENALTY RS.20,00,000
09-JAN-2012
|
|
| 42 |
|
|
FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.
|
|
|
PURCHASED GIFT VOUCHERS FROM ONE OF THE GROUP COMPANIES AND DISTRIBUTED IN THE NAME OF BRAND BUILDING ACTIVITY AND RECRUITMENT DRIVE OF POTENTIAL ADVISORS VIOLATING REGULATION 23 (F) OF IRDA (REGISTRATION OF INSURANCE COMPANIES) REGULATIONS, 2000
PROCURED BUSINESS THROUGH UNLICENSED ENTITIES
PAID COMMISSION TO PERSONS, WHICH WERE NOT LICENSED TO SOLICIT BUSINESS
ENGAGED IN SOLICITATION OF INSURANCE BUSINESS THROUGH MULTILEVEL MARKETING MODEL
ALLOWED AN INDIVIDUAL TO ATTEND DUBAI CONVENTION WHO WAS NEITHER TIED AS AGENT NOR APPOINTED AS A SPECIFIED PERSON BY ANY CORPORATE AGENT
DID NOT HAVE PROPER SYSTEM FOR ADMINISTRATION OF GROUP POLICIES
|
IMPOSED PENALTY RS.50,00,000
10-JUN-2015
|
|
| 43 |
|
|
GENERAL INSURANCE CORP.OF INDIA
|
|
|
DID NOT FULFILL MANDATORY MINIMUM REQUIREMENT OF MINIMUM INVESTMENT OF 20% IN CENTRAL GOVT.SECURITIES
|
IMPOSED PENALTY RS.5,00,000
DIRECTED TO MEET MANDATORY MINIMUM REQUIREMENT OF 20% OF INVESTMENT ASSETS TO BE INVESTED IN CENTRAL GOVT.SECURITIES
01-FEB-2010
|
|
| 44 |
|
|
GO DIGIT GENERAL INSURANCE LTD.
|
|
|
DELAY IN REMITTANCE OF PREMIUM BY MOTOR INSURANCE SERVICE PROVIDER (MISP)
USED CLAUSES/TERMS IN STANDARD OPERATING PROCEDURE (SOP) RELATED TO PROCESSING OF MOTOR INSURANCE CLAIMS AGAINST THE INTEREST OF POLICYHOLDERS
DID NOT SEND INITIAL ASSESSMENT OF LOSS OR FINAL SETTLEMENT LETTER TO POLICYHOLDER
|
IMPOSED PENALTY RS.5,00,000
CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.
29-JAN-2021
|
|
| 45 |
|
|
GO DIGIT GENERAL INSURANCE LTD.
|
|
|
DELAY IN SUBMISSION OF JOINT VENTURE AMENDMENT AGREEMENT TO IRDAI
|
IMPOSED PENALTY RS.1,00,00,000
02-MAY-2024
|
|
| 46 |
|
|
HDFC ERGO GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2007-08
|
IMPOSED PENALTY RS.5,00,000
24-JUN-2009
|
|
| 47 |
|
|
HDFC ERGO GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE
|
IMPOSED PENALTY RS.5,00,000
11-SEP-2013
|
|
| 48 |
|
|
HDFC ERGO GENERAL INSURANCE CO.LTD.
|
|
|
ALLOTTED MANY ONLINE ACCESS CODES TO INDIVIDUAL AGENT
INVOLVED UNLICENSED ENTITIES/PERSONS IN SOLICITATION OF BUSINESS
ALLOWED LICENSED ENTITY TO ACT AS VENDOR VIOLATING OURSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES
PROCURED BUSINESS THROUGH UNLICENSED ENTITIES AND MADE ADDITIONAL PAYOUTS WITHOUT ANY WRITTEN CONTRACT AND DID NOT MAKE DISCLOSURE OF THIS INFORMATION IN OUTSOURCING STATEMENTS
|
IMPOSED PENALTY RS.15,00,000
21-DEC-2016
|
|
| 49 |
|
|
HDFC ERGO GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES
DID NOT ADHERE TO MOTOR VEHICLE ACT RELATED TO TOTAL LOSS/CONSTRUCTIVE TOTAL LOSS VIOLATING REGULATION 9(5) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002
|
IMPOSED PENALTY RS.5,00,000
05-DEC-2018
|
|
| 50 |
|
|
HDFC LIFE INSURANCE CO.LTD.
|
|
|
DID NOT HAVE PROPER INTERNAL CONTROLS TO ENSURE THAT ADVANCE PREMIUMS ARE NOT COLLECTED BEYOND THREE MONTHS FOR POLICIES AS PRESCRIBED IN REGULATIONS
DID NOT TRANSFER AMOUNT TO UNCLAIMED FUND EVEN AFTER SIX MONTHS FROM DUE DATE AND CONSEQUENTLY UNCLAIMED FUND WAS NOT DISCLOSED ACCURATELY
DID NOT PROCESS PROPOSALS WITH SPEED AND EFFICIENCY AND DID NOT ADJUST/REFUND THE PREMIUM DEPOSIT WITHIN STIPULATED TIME
DID NOT TRANSFER UNALLOCATED PREMIUM BEYOND SIX MONTHS TO UNCLAIMED AMOUNT
DELAY IN PAYMENT OF MATURITY CLAIMS
DID NOT HAVE ROBUST SYSTEMS IN PLACE TO PROCESS MATURITY CLAIMS AND SURVIVAL BENEFIT
DID NOT REVIEW AND ENSURE THAT THE INTERNAL SYSTEMS AND CONTROLS ARE EFFICIENT ENOUGH TO MANAGE OPERATIONAL ISSUES RELATED TO AGENTS VIZ THEIR APPOINTMENT, RENEWAL AND TERMINATION ETC.
DID NOT TAKE PRIOR APPROVAL OF COMMON DIRECTORSHIP FROM THE AUTHORITY EVEN THOUGH RE-APPOINTMENT
OUTSOURCING PAYMENTS NOT REPORTED TO AUTHORITY UNDER “OUTSOURCING RETURNS” AS PER REGULATION 21 OF IRDAI (OUTSOURCING OF ACTIVITIES BY INDIAN INSURERS) REGULATIONS, 2017
UTILIZED SERVICES OF INSURANCE BROKERS AS A REGULAR TELE-MARKETER OR OUTSOURCING SERVICE PROVIDE AND NOT LIMITING SERVICES AS SPECIFIED IN REGULATIONS
MADE PAYMENTS OTHER THAN COMMISSION/REMUNERATION TO VARIOUS CORPORATE AGENTS
MADE PAYMENTS FOR DISPLAYING BANNERS ON THEIR WEBSITES WITHOUT VENDOR DUE DILIGENCE DOCUMENTS ETC.
MADE EXCESS PAY-OUTS TO INSURANCE BROKER PROPORTIONATE TO BUSINESS PLACE
|
IMPOSED PENALTY RS.2,00,00,000
CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.
DIRECTED TO SUBMIT ACTION TAKEN REPORT
01-AUG-2024
|
|
| 51 |
|
|
HDFC STANDARD LIFE INSURANCE CO.LTD.
|
|
|
DID NOT ADHERE TO OBLIGATIONS TOWARDS RURAL SECTOR IN 2008-09
|
IMPOSED PENALTY RS.5,00,000
DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS
07-JAN-2010
|
|
| 52 |
|
|
HDFC STANDARD LIFE INSURANCE CO.LTD.
|
|
|
CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS
|
IMPOSED PENALTY RS.5,00,000
04-OCT-2011
|
|
| 53 |
|
|
HDFC STANDARD LIFE INSURANCE CO.LTD.
|
|
|
ISSUED AND SENT CHEQUE IN FAVOUR OF MASTER POLICY HOLDER IN CASE OF DEATH CLAIMS
PAID MARKETING EXPENSES TO CORPORATE AGENTS IN ADDITION TO BROKERAGE PAID
PERMITTED VARIOUS UNLICENSED INDIVIDUALS AND CORPORATES TO SOLICIT AND PROCURE BUSINESS
TOOK 2% EXPOSURE IN SUBSCRIBED EQUITY SHARES OF PVT.LTD.COMPANY
DENIED DEATH CLAIM UNDER HOME PROTECTION POLICY WHERE DEATH OCCURRED WITHIN 90 DAYS FROM THE DATE OF COMMENCEMENT OF THE POLICY
|
IMPOSED PENALTY RS.1,47,00,000
27-JUN-2012
|
|
| 54 |
|
|
HDFC STANDARD LIFE INSURANCE CO.LTD.
|
|
|
CHARGED HIGHER PREMIUM TO COVER MEMBERS OF AGE 50 YEARS AND ABOVE WITHOUT REPORTING TO IRDA
PAID FOR FOREIGN TRIPS TO THIRD PARTY VENDORS FOR EMPLOYEES/SPECIFIED PERSONS OF THE CORPORATE AGENT
OFFERED FINANCIAL AND/OR NON FINANCIAL INCENTIVES DIRECTLY TO EMPLOYEES/SPECIFIED PERSONS
SPONSORED FOREIGN TRIPS TO EMPLOYEES OF THE BROKERS IN THE NAME OF TRAINING
|
IMPOSED PENALTY RS.15,00,000
11-JAN-2017
|
|
| 55 |
|
|
ICICI LIFE INSURANCE CO.LTD.
|
|
|
MADE PAYMENTS DIRECTLY TO EMPLOYEES OF OUTSOURCED ENTITY OVER AND ABOVE AGREED CONTRACT TERMS & CONDITIONS VIOLATING PROVISIONS OF CLAUSE 9.5 AND 9.6 (II) OF OUTSIURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES
|
IMPOSED PENALTY RS.5,00,000
09-OCT-2015
|
|
| 56 |
|
|
ICICI LOMBARD GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT FOLLOW FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES AT THE TIME OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.
DID NOT SUBMIT PHOTOCOPY OF PLACEMENT SLIP TO IRDA IN MATTER OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.
|
IMPOSED PENALTY RS.5,00,000
09-JAN-2008
|
|
| 57 |
|
|
ICICI LOMBARD GENERAL INSURANCE CO.LTD.
|
|
|
ALLOWED MAXIMUM DISCOUNT IN PRAVASI BHARATIYA BIMA YOJANA POLICIES ACROSS THE BOARD WITHOUT EXERCISING DISCRETION TO THE FACTS OF EACH CASE
|
IMPOSED PENALTY RS.5,00,000
14-MAY-2008
|
|
| 58 |
|
|
ICICI LOMBARD GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS
DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS
|
IMPOSED PENALTY RS.5,00,000
07-JUN-2011
|
|
| 59 |
|
|
ICICI LOMBARD GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE
|
IMPOSED PENALTY RS.5,00,000
11-SEP-2013
|
|
| 60 |
|
|
ICICI LOMBARD GENERAL INSURANCE CO.LTD.
|
|
|
DID NOT COLLECT BENEFICIARY SHARE OF PREMIUM BEFORE GRANTING COVERAGE VIOLATING SECTION 64VB OF INSURANCE ACT, 1938
MADE VARIOUS MODIFICATIONS TO POLICY WORDING WITHOUT FILING AND TAKING APPROVAL FROM IRDA
|
IMPOSED PENALTY RS.10,00,000
03-SEP-2015
|
|
| The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column. |
| |
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| Page 3 of 9
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