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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE COMPANY: IMPOSED PENALTY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
41
History of entity/person GENERAL INSURANCE CORP.OF INDIA  
  DID NOT FULFILL MANDATORY MINIMUM REQUIREMENT OF MINIMUM INVESTMENT OF 20% IN CENTRAL GOVT.SECURITIES   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET MANDATORY MINIMUM REQUIREMENT OF 20% OF INVESTMENT ASSETS TO BE INVESTED IN CENTRAL GOVT.SECURITIES

01-FEB-2010
 
42
History of entity/person GO DIGIT GENERAL INSURANCE LTD.  
  DELAY IN REMITTANCE OF PREMIUM BY MOTOR INSURANCE SERVICE PROVIDER (MISP)

USED CLAUSES/TERMS IN STANDARD OPERATING PROCEDURE (SOP) RELATED TO PROCESSING OF MOTOR INSURANCE CLAIMS AGAINST THE INTEREST OF POLICYHOLDERS

DID NOT SEND INITIAL ASSESSMENT OF LOSS OR FINAL SETTLEMENT LETTER TO POLICYHOLDER  
IMPOSED PENALTY RS.5,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JAN-2021
 
43
History of entity/person GO DIGIT GENERAL INSURANCE LTD.  
  DELAY IN SUBMISSION OF JOINT VENTURE AMENDMENT AGREEMENT TO IRDAI   IMPOSED PENALTY RS.1,00,00,000

02-MAY-2024
 
44
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2007-08   IMPOSED PENALTY RS.5,00,000

24-JUN-2009
 
45
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
46
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  ALLOTTED MANY ONLINE ACCESS CODES TO INDIVIDUAL AGENT

INVOLVED UNLICENSED ENTITIES/PERSONS IN SOLICITATION OF BUSINESS

ALLOWED LICENSED ENTITY TO ACT AS VENDOR VIOLATING OURSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES AND MADE ADDITIONAL PAYOUTS WITHOUT ANY WRITTEN CONTRACT AND DID NOT MAKE DISCLOSURE OF THIS INFORMATION IN OUTSOURCING STATEMENTS  
IMPOSED PENALTY RS.15,00,000

21-DEC-2016
 
47
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT ADHERE TO MOTOR VEHICLE ACT RELATED TO TOTAL LOSS/CONSTRUCTIVE TOTAL LOSS VIOLATING REGULATION 9(5) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.5,00,000

05-DEC-2018
 
48
History of entity/person HDFC STANDARD LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS RURAL SECTOR IN 2008-09   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS

07-JAN-2010
 
49
History of entity/person HDFC STANDARD LIFE INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   IMPOSED PENALTY RS.5,00,000

04-OCT-2011
 
50
History of entity/person HDFC STANDARD LIFE INSURANCE CO.LTD.  
  ISSUED AND SENT CHEQUE IN FAVOUR OF MASTER POLICY HOLDER IN CASE OF DEATH CLAIMS

PAID MARKETING EXPENSES TO CORPORATE AGENTS IN ADDITION TO BROKERAGE PAID

PERMITTED VARIOUS UNLICENSED INDIVIDUALS AND CORPORATES TO SOLICIT AND PROCURE BUSINESS

TOOK 2% EXPOSURE IN SUBSCRIBED EQUITY SHARES OF PVT.LTD.COMPANY

DENIED DEATH CLAIM UNDER HOME PROTECTION POLICY WHERE DEATH OCCURRED WITHIN 90 DAYS FROM THE DATE OF COMMENCEMENT OF THE POLICY  
IMPOSED PENALTY RS.1,47,00,000

27-JUN-2012
 
51
History of entity/person HDFC STANDARD LIFE INSURANCE CO.LTD.  
  CHARGED HIGHER PREMIUM TO COVER MEMBERS OF AGE 50 YEARS AND ABOVE WITHOUT REPORTING TO IRDA

PAID FOR FOREIGN TRIPS TO THIRD PARTY VENDORS FOR EMPLOYEES/SPECIFIED PERSONS OF THE CORPORATE AGENT

OFFERED FINANCIAL AND/OR NON FINANCIAL INCENTIVES DIRECTLY TO EMPLOYEES/SPECIFIED PERSONS

SPONSORED FOREIGN TRIPS TO EMPLOYEES OF THE BROKERS IN THE NAME OF TRAINING  
IMPOSED PENALTY RS.15,00,000

11-JAN-2017
 
52
History of entity/person ICICI LIFE INSURANCE CO.LTD.  
  MADE PAYMENTS DIRECTLY TO EMPLOYEES OF OUTSOURCED ENTITY OVER AND ABOVE AGREED CONTRACT TERMS & CONDITIONS VIOLATING PROVISIONS OF CLAUSE 9.5 AND 9.6 (II) OF OUTSIURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.5,00,000

09-OCT-2015
 
53
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT FOLLOW FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES AT THE TIME OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.

DID NOT SUBMIT PHOTOCOPY OF PLACEMENT SLIP TO IRDA IN MATTER OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.  
IMPOSED PENALTY RS.5,00,000

09-JAN-2008
 
54
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  ALLOWED MAXIMUM DISCOUNT IN PRAVASI BHARATIYA BIMA YOJANA POLICIES ACROSS THE BOARD WITHOUT EXERCISING DISCRETION TO THE FACTS OF EACH CASE   IMPOSED PENALTY RS.5,00,000

14-MAY-2008
 
55
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS

DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS  
IMPOSED PENALTY RS.5,00,000

07-JUN-2011
 
56
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
57
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT COLLECT BENEFICIARY SHARE OF PREMIUM BEFORE GRANTING COVERAGE VIOLATING SECTION 64VB OF INSURANCE ACT, 1938

MADE VARIOUS MODIFICATIONS TO POLICY WORDING WITHOUT FILING AND TAKING APPROVAL FROM IRDA  
IMPOSED PENALTY RS.10,00,000

03-SEP-2015
 
58
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  ISSUED GROUP PERSONAL ACCIDENT PRODUCT WITH TERM MORE THAN ONE YEAR VIOLATING REGULATION 3(C), 3(D) AND 4(A & B)) OF IRDA (HEALTH INSURANCE) REGULATIONS, 2013

ISSUED GROUP INDIVIDUAL PERSONAL PROTECT POLICY WITH TERM MORE THAN THREE YEARS VIOLATING REGULATION 3(C), 3(D) AND 4(A & B)) OF IRDA (HEALTH INSURANCE) REGULATIONS, 2013  
IMPOSED PENALTY RS.1,00,00,000

27-JAN-2020
 
59
History of entity/person ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.  
  PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

ENTERED IN REFERRAL AGREEMENTS WITH NON-BANKING ENTITIES INCLUDING INDIVIDUALS

INCURRED OTHER EXPENSES ON REFERRAL PARTNERS APART FROM REFERRAL FEE

PAID NON-COMPETE FEE APART FROM COMMISSION TO CORPORATE AGENTS

MADE OTHER PAYOUTS APART FROM COMMISSIONS IN THE NAME OF BRANCH LEVEL MARKETING, PROMOTIONAL ACTIVITIES, CUSTOMER AWARENESS PROGRAMMES, MARKET FEEDBACK AND OTHER RELATED ACTIVITES TO INSURANCE BROKER

REMUNERATED MASTER POLICYHOLDERS IN THE NAME OF “MARKET SUPPORT FEE” OR “ADMINISTRATIVE FEE”  
IMPOSED PENALTY RS.1,18,00,000

ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

24-MAY-2012
 
60
History of entity/person ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.  
  ENTERED INTO AGREEMENTS WITH GROUP MASTER POLICY HOLDERS AND MADE PAYOUTS VIOLATING CLAUSE B-2 AND CLAUSE C-4 OF GROUP INSURANCE DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005

ENTERED INTO AGREEMENTS WITH CORPORATE AGENTS AND MADE PAYOUTS VIOLATING CLAUSE 21 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES OF IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2005

GIFT CARDS, FOREIGN TRIPS ARRANGED FOR EMPLOYEES OF CORPORATE AGENTS THROUGH VARIOUS SALES CAMPAIGNS VIOLATING CLAUSE 21 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES ON IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2005

FLOATED CONTESTS FOR EMPLOYEES OF THE BROKERS AND REMUNERATED THEM WITH GIFTS AND FOREIGN TRIPS VIOLATING REGULATION 19 OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2002  
IMPOSED PENALTY RS.20,00,000

27-MAR-2017
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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