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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 21-NOV-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

INSURANCE BROKER: IMPOSED PENALTY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
21
History of entity/person LAMBACH INSURANCE BROKERS PVT.LTD.  
  PROVIDED MISLEADING INFORMATION ON WEBSITE

DID NOT MAKE DISCLOSURE OF OPENING OF NEW BRANCH OFFICE

DID NOT INFORM IRDA ABOUT AMENDMENT IN MEMORANDUM OF ASSOCIATION (MOA)

DELAY IN PAYMENT OF ANNUAL FEES

BUSINESS EMANATED BY WELSPUN GROUP ABOVE STIPULATED LIMIT

POLICY SCHEDULE AND CONDITIONS ATTACHED TO POLICY HAD THREE DIFFERENT COMPULSORY EXCESS

AGREEMENTS EXECUTED ON INAPPROPRIATE STAMP PAPERS AND DID NOT BEAR ANY NAME AND SIGNATURE OF WITNESS

EMPLOYED AGENT ON ITS ROLL

PAID FEES WITHOUT ANY SERVICE AGREEMENT AND ANY SUPPORTING DOCUMENTS TO SUBSTANTIATE SERVICES PROVIDED BY VENDORS  
IMPOSED PENALTY RS.15,20,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

06-FEB-2015
 
22
History of entity/person LIFE INSURANCE CORP.OF INDIA  
  PROPOSAL FORMS ALTERED WITHOUT NECESSARY AUTHENTICATION FROM PROPOSERS AND POLICIES ISSUED WITH TERMS & CONDITIONS OTHER THAN AS APPLIED BY PROPOSERS

DID NOT ADHERE TO THE DIRECTIVES/INSTRUCTIONS/GUIDELINES ISSUED BY IRDA ON INVESTMENTS  
IMPOSED PENALTY RS.10,00,000

12-FEB-2015
 
23
History of entity/person MARSH INDIA INSURANCE BROKERS PVT.LTD.  
  DELAY IN REMITTANCE OF PREMIUM TO THE INSURER/ REINSURER VIOLATING CLAUSE (F) OF SCHEDULE II-FORM U UNDER REGULATION 33(2) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018   IMPOSED PENALTY RS.1,00,00,000

DIRECTED TO UNDERTAKE A REVIEW OF ALL PENDING REMITTANCES AND FILE ACTION TAKEN REPORT INCLUDING STATUS OF PENDING REMITTANCES

DIRECTED TO REVIEW INTERNAL CONTROLS AND IDENTIFY DEFICIENCIES IN PROCESSES AND DRAW ACTION PLAN TO ENSURE THAT ISSUES ARE ADDRESSED AND CORRECTIVE ACTIONS ARE IMPLEMENTED TO BRING AVERAGE DELAY WITH MANDATED TURNAROUND TIMES

14-OCT-2024
 
24
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  MISUSED DUAL RELATIONSHIP OF BANK AS A SHAREHOLDER AND CORPORATE AGENT

DID NOT OBTAIN PRIOR APPROVAL FOR TRANSFER OF SHARES TO AXIS BANK LTD. AND ITS GROUP COMPANIES

UNDERTOOK AND FACILITATED TRANSACTIONS OF TRANSFER OF SHARES BETWEEN PARTIES  
IMPOSED PENALTY RS.3,00,00,000

13-OCT-2022
 
25
History of entity/person MUTHOOT RISK INSURANCE & BROKING SERVICES PVT.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES   IMPOSED PENALTY RS.1,00,00,000

07-APR-2021
 
26
History of entity/person NETAMBIT INSURANCE BROKING INDIA LTD.  
  HIRED SOME OF THE EMPLOYEES HAVING THEIR INDIVIDUAL AGENT LICENSE VIOLATING CODE OF CONDUCT CLAUSE 3(B) OF SCHEDULE VI-A UNDER REGULATION 28 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

COMMUNICATED WRONG FIGURES DURING ONSITE INSPECTION VIOLATING CODE OF CONDUCT CLAUSE 1 OF SCHEDULE VI-A UNDER REGULATION 28 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013  
IMPOSED PENALTY RS.20,00,000

10-JAN-2018
 
27
History of entity/person PROWESS INSURANCE BROKERS PVT.LTD.  
  ENGAGED IN BUSINESS TRANSACTIONS AFTER EXPIRY OF ITS REGISTRATION   IMPOSED PENALTY RS.37,00,000

12-JUL-2024
 
28
History of entity/person RDB INSURANCE BROKING SERVICES PVT.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.25,000

11-DEC-2013
 
29
History of entity/person RELIANCE LIFE INSURANCE CO.LTD.  
  INVESTMENT MADE IN EXCESS OF 3% OF FUND SIZE IN FIXED DEPOSITS WERE CATEGORIZED AS APPROVED INVESTMENTS INSTEAD OF OTHER INVESTMENTS

INVESTMENT POLICY EXCLUDED "CAPITAL SECURED FUND” AND “MONEY MARKET FUND” FROM EXPOSURE LIMIT OF 25% OF FUND IN BANKING & FINANCIAL SECTOR

INVESTMENT POLICY ALLOWED HIGHER LIMIT OF 15% OF INDIVIDUAL FUND SIZE FOR EQUITY AS WELL AS DEBT EXPOSURE CONTRARY TO LIMITS PRESCRIBED UNDER IRDA INVESTMENTS REGULATIONS, 2000

DID NOT MAKE PROVISION FOR LIABILITY (I.E.CONSIDERATION FOR USE OF BRANDS)

DID NOT MAKE PROPER DISCLOSURE OF PREMIUM RECEIVED IN ADVANCE

DID NOT SUBMIT CONFIRMATION TOWARDS OUTSTANDING LOANS

DID NOT MAKE DISCLOSURE RELATED TO FULL SURRENDER FEE

DID NOT MAKE DISCLOSURE OF RELATED PARTY TRANSACTIONS

DID NOT MAKE PROVISIONS FOR PREMIUM WAIVER BENEFITS

DID NOT MAKE NOTES OR CLAIMS REPORTING PATTERN FOR IBNR (INCURRED BUT NOT REPORTED)

PAID EXCESS REFERRAL FEES THAN ENVISAGED IN REFERRAL DIRECTIVES/INSTRUCTIONS/GUIDELINES

DEFAULT IN MAKING DISCLOSURE OF OCCUPATIONS

DEATH CLAIMS SETTLED IN FAVOUR OF MASTER POLICY HOLDERS AS AGAINST TO BENEFICIARIES/INSURED

DELAY IN PROCESSING OF REQUESTS FOR PARTIAL WITHDRAWALS UNDER ULIPS

REIMBURSED GROUP MASTER POLICY HOLDER TOWARDS MARKETING & ADVERTISING EXPENSES

PAID SIGNIFICANT AMOUNT TO VARIOUS ENTITIES TOWARDS MARKETING ACTIVITIES

PERMITTED VARIOUS UNLICENSED INDIVIDUALS AND CORPORATES TO SOLICIT AND PROCURE BUSINESS

BUSINESS SOURCED THROUGH UNLICENSED ENTITIES BUT BOOKED UNDER BROKER CODE

SOURCED BUSINESS THROUGH MULTI LEVEL MARKETING THROUGH PERSONS WHO DID NOT POSSESS ANY CERTIFICATE/LICENSE

SIGNATURE OF IRDA LICENSED ADVISOR SPECIFIED PERSON EITHER FORGED OR NOT AVAILABLE VIOLATING IRDA CIRCULAR NO.IRDA/CIR/010/2013 DATED 27/03/2013  
IMPOSED PENALTY RS.1,77,00,000

11-APR-2014
 
30
History of entity/person SAFERISK INSURANCE BROKERS PVT.LTD.  
  INVOLVED UNLICENSED ENTITIES/PERSONS IN SOLICITATION OF BUSINESS   IMPOSED PENALTY RS.3,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

31-AUG-2021
 
31
History of entity/person SAFEWAY INSURANCE BROKERS PVT.LTD.  
  DID NOT FURNISH REQUIRED INFORMATION/DOCUMENTS TO IRDA

DELAY IN SUBMISSION OF QUARTERLY AND HALF YEARLY RETURNS

DID NOT HAVE PROPER LEASE AGREEMENT FOR ITS FUNCTIONING VIOLATING CLAUSE 2(II) OF REGULATION 8 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

UTILIZED SERVICES OF EMPLOYEES FOR SOLICITATION FROM ITS OFFICES AND BRANCHES, WHO HAVE NOT COMPLETED THEIR RENEWAL TRAINING VIOLATING CLAUSE 2(III) AND 2(XIV) OF REGULATION 8 READ WITH PROVISIONS OF SCHEDULE II UNDER REGULATION 8 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

DID NOT UTILIZE SERVICES OF AGENTS AND CANVASSERS VIOLATING CLAUSE 3(B) OF SCHEDULE VI-A UNDER REGULATION 28 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

PROFESSIONAL INDEMNITY POLICY WAS NOT IN LINE WITH THE REGULATORY REQUIREMENTS VIOLATING CLAUSE 2(A) OF SCHEDULE III READ WITH REGULATION 13 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013

DID NOT SUBMIT CERTIFICATE FROM STATUTORY AUDITORS VIOLATING CLAUSE 6 OF REGULATION 29 OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013  
IMPOSED PENALTY RS.11,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

04-OCT-2021
 
32
History of entity/person SAHARA INDIA LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTORS IN 2012-13 AND 2014-15   IMPOSED PENALTY RS.5,00,000

23-JUL-2014
IRDA VIDE ITS PUBLIC NOTICE DATED 23/06/2017 DIRECTED SAHARA TO NOT TO PROCURE / COLLECT PROPOSAL DEPOSITS / UNDERWRITE NEW BUSINESS WITH IMMEDIATE EFFECT, I.E., CLOSE OF BUSINESS ON 23/06/2017. DIRECTED SAHARA INDIA LIFE INSURANCE CO.LTD. TO INFORM ALL CONCERNED AGENTS / INTERMEDIARIES OF THE ABOVE DIRECTION AND ENSURE THAT THEY DO NOT PROCURE / COLLECT PROPOSAL DEPOSITS TOWARDS NEW INSURANCE BUSINESS IMMEDIATELY ON RECEIPT OF THIS ORDER. FURTHER, DIRECTED TO CONTINUE TO COLLECT AND ACCOUNT FOR THE RENEWAL PREMIUM AND SERVICE THE EXISTING BUSINESS AND POLICYHOLDERS, UNHINDERED

IRDA VIDE ITS NOTICE DATED 12/06/2017 APPOINTED MR.R.K.SHARMA, GM (F&A-NL), IRDAI AS ADMINISTRATOR FOR MANAGING THE AFFAIRS OF SAHARA INDIA LIFE INSURANCE CO.LTD., WITH IMMEDIATE EFFECT  
33
History of entity/person SAHARA INDIA LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTORS IN 2013-14   IMPOSED PENALTY RS.25,00,000

03-NOV-2014
IRDA VIDE ITS PUBLIC NOTICE DATED 23/06/2017 DIRECTED SAHARA TO NOT TO PROCURE / COLLECT PROPOSAL DEPOSITS / UNDERWRITE NEW BUSINESS WITH IMMEDIATE EFFECT, I.E., CLOSE OF BUSINESS ON 23/06/2017. DIRECTED SAHARA INDIA LIFE INSURANCE CO.LTD. TO INFORM ALL CONCERNED AGENTS / INTERMEDIARIES OF THE ABOVE DIRECTION AND ENSURE THAT THEY DO NOT PROCURE / COLLECT PROPOSAL DEPOSITS TOWARDS NEW INSURANCE BUSINESS IMMEDIATELY ON RECEIPT OF THIS ORDER. FURTHER, DIRECTED TO CONTINUE TO COLLECT AND ACCOUNT FOR THE RENEWAL PREMIUM AND SERVICE THE EXISTING BUSINESS AND POLICYHOLDERS, UNHINDERED

IRDA VIDE ITS NOTICE DATED 12/06/2017 APPOINTED MR.R.K.SHARMA, GM (F&A-NL), IRDAI AS ADMINISTRATOR FOR MANAGING THE AFFAIRS OF SAHARA INDIA LIFE INSURANCE CO.LTD., WITH IMMEDIATE EFFECT  
34
History of entity/person SALASAR SERVICES INSURANCE BROKERS PVT.LTD.  
  GAVE WRONG AND MISLEADING ADVICE TO LODGE CLAIMS VIOLATING CLAUSE 2 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018

GAVE WRONG AND MISLEADING ADVICE TO CLIENTS/POLICY HOLDERS VIOLATING CLAUSE 1 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018

MADE MISLEADING AND EXTRAVAGANT STATEMENTS VIOLATING CLAUSE 10 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018  
IMPOSED PENALTY RS.8,00,000

16-JUN-2021
 
35
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  DID NOT TAKE PRIOR APPROVAL FROM IRDA FOR CHANGE IN SHAREHOLDING PATTERN   IMPOSED PENALTY RS.5,00,000

11-JUL-2014
 
36
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  DID NOT TAKE PRIOR APPROVAL FROM IRDA FOR CHANGE IN SHAREHOLDING PATTERN   IMPOSED PENALTY RS.5,00,000

11-JUL-2014
 
37
History of entity/person SMC INSURANCE BROKERS PVT.LTD.  
  CREATED A PANEL OF INSURERS TO FORCE MOTOR CUSTOMERS TO BUY MOTOR INSURANCE POLICIES OF THE INSURERS WHO WERE ON THEIR PANEL

DID NOT FOLLOW RECOGNISED STANDARDS OF PROFESSIONAL CONDUCT AND DISCHARGE THEIR FUNCTIONS OF THE CLIENTS OR POLICYHOLDERS

DISCRIMINATED BETWEEN INSURANCE POLICYHOLDER WHO BOUGHT MOTOR INSURANCE FROM THAT MOTOR DEALER AS AGAINST WHO HAS NOT BOUGHT THEM  
IMPOSED PENALTY RS.3,00,00,000

08-JAN-2020
 
38
History of entity/person SUSHIL INSURANCE BROKERS PVT.LTD.  
  DID NOT USE ANY SOFTWARE FOR OPERATIONS AS PRESENTED TO IRDA AT TIME OF APPLICATION FOR GRANT OF LICENSE

ENGAGED SERVICES OF EMPLOYEES OTHER THAN QUALIFIED PERSONS IN SOLICIATION OF INSURANCE BUSINESS

DELAY IN PAYMENT OF ANNUAL FEES

DID NOT OBTAIN WRITTEN MANDATE FROM CLIENT AND DEVELOPED TERMS ON THE BASIS OF INFORMATION PROVIDED BY THE CLIENT

DID NOT RE-FILE ADVERTISEMENTS AND CONTINUED TO USE SAID ADVERTISEMENTS

MAINTAINED BOOKS OF ACCOUNTS ON COMMON ACCOUNTING SOFTWARE PLATFORM USED BY SUSHIL FINANCE LTD.

DID NOT ADHERE TO REQUIREMENTS OF RECRUITMENT OF QUALIFIED EMPLOYEES  
IMPOSED PENALTY RS.5,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

16-FEB-2015
 
39
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.50,000

11-DEC-2013
 
40
History of entity/person TOYOTA TSUSHO INSURANCE BROKER (INDIA) PVT.LTD.  
  CREATED A PANEL OF INSURERS TO FORCE MOTOR CUSTOMERS TO BUY MOTOR INSURANCE POLICIES OF THE INSURERS WHO WERE ON THEIR PANEL

DID NOT FOLLOW RECOGNISED STANDARDS OF PROFESSIONAL CONDUCT AND DISCHARGE THEIR FUNCTIONS OF THE CLIENTS OR POLICYHOLDERS

DISCRIMINATED BETWEEN INSURANCE POLICYHOLDER WHO BOUGHT MOTOR INSURANCE FROM THAT MOTOR DEALER AS AGAINST WHO HAS NOT BOUGHT THEM  
IMPOSED PENALTY RS.3,00,00,000

08-JAN-2020
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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