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Co-Sponsors

SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ALL INSURANCE COMPANY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
161
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  REIMBURSED GROUP ADMINISTRATIVE EXPENSES TO CORPORATE AGENTS AND GROUP MASTER POLICYHOLDERS WITHOUT PRIOR APPROVAL OF IRDA   IMPOSED PENALTY RS.70,00,000

08-JUL-2011
REPRESENTATION PREFERRED UNDER SECTION 34(2) IS REJECTED AND ACCORDINGLY DISPOSED OFF. DIRECTED SBI LIFE INSURANCE CO.LTD. TO IMMEDIATELY IMPLEMENT THE DIRECTIONS ISSUED VIDE ORDER DATED 05/10/2012 AND SUBMIT A COMPLIANCE REPORT WITHIN THIRTY DAYS FROM THE DATE OF THIS ORDER

IRDA VIDE ITS 05/10/2012 PASSED CERTAIN DIRECTIONS  
162
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  PAID CLAIM CHEQUES TO MASTER POLICY HOLDER

SOLD TWO YEAR POLICIES AS SINGLE PREMIUM POLICY AND DID NOT GIVE INFORMED CHOICE TO MEMBERS OF GROUP INSURANCE POLICIES VIOLATING FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

PAID EXCESS COMMISSION TO CORPORATE AGENTS OVER AND ABOVE THE ELIGIBLE 2% COMMISSION ON SINGLE INSURANCE POLICIES  
IMPOSED PENALTY RS.6,00,000

18-SEP-2012
 
163
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  ACCEPTED INSURANCE BUSINESS FROM CORPORATE AGENT AFTER EXPIRY OF LICENSE

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES  
IMPOSED PENALTY RS.10,00,000

19-SEP-2016
 
164
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  DID NOT FILL PROPOSAL FORM AS PER REGULATION 4(3) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002

DID NOT FILL PROPOSAL FORM AS PER REGULATION 13 OF IRDA (INSURANCE ADVERTISEMENTS & DISCLOSURE) REGULATIONS, 2000  
IMPOSED PENALTY RS.4,00,000

24-OCT-2019
 
165
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

10-JAN-2011
 
166
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

ALLOWED DISCOUNTS/DISCRETIONARY DISCOUNTS OVER AND ABOVE APPROVED STRUCTURE

DID NOT DOCUMENT STANDARD PROCEDURE IN CONSIDERING CLAIMS ON NON STANDARD/SUBSTANDARD BASIS  
IMPOSED PENALTY RS.15,00,000

25-JUL-2016
 
167
History of entity/person SHRIRAM GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO BOARD APPROVED UNDERWRITING DIRECTIVES/INSTRUCTIONS/GUIDELINES AND DID NOT FOLLOW THE RATE ALLOWED UNDER PRODUCT FILING FOR THE GROUP POLICIES ISSUED VIOLATING FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.6,00,000

04-MAY-2021
 
168
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2006-07   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS

10-SEP-2007
 
169
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  VIOLATED DIRECTIVES/INSTRUCTIONS/GUIDELINES OF IRDA ON ADVERTISEMENTS   ADVISED STRICTLY TO ABIDE BY ALL REGULATIONS AND GUIDELINES RELATING TO INSURANCE ADVERTISEMENTS

01-OCT-2010
 
170
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  DELAY IN CANCELLATION OF POLICIES UNDER FREE LOOK OPTION   ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

30-AUG-2011
 
171
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  ISSUED ADVERTISEMENT WHEREIN AN OFFER OF 2% REBATE WAS MADE IN VIOLATION OF SECTION 41 OF THE INSURANCE ACT, 1938

PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

ISSUED AND SENT CHEQUE IN FAVOUR OF MASTER POLICY HOLDER IN CASE OF DEATH CLAIMS

OUTSOURCED PARTIALLY ACTIVITY OF NAV COMPUTATION EVEN THOUGH ASSETS UNDER MANAGEMENT CROSSED RS. 500 CRORE

TOOK TREND OF PREVIOUS WEEK TO KNOW ABOUT AN EXPANSION OR A CONTRACTION OF FUNDS(S) INSTEAD OF DECIDING IT ON A DAILY BASIS

PAID REFERRAL FEES TO ITS GROUP COMPANIES

INCURRED OTHER EXPENSES ON REFERRAL PARTNERS APART FROM REFERRAL FEE

PROVIDED CREDIT OF PREMIUM TO POLICYHOLDERS ONLY FROM DATE OF REALIZATION OF AMOUNT

PAID TRAINING EXPENSES IN ADDITION TO BROKERAGE PAID

DID NOT MENTION IN INSURANCE CERTIFICATE OF NON-EMPLOYER GROUP, THE AMOUNT OF PREMIUM CHARGED AND PROCEDURE TO BE FOLLOWED TO REGISTER CLAIM WITH INSURER INCLUDING FULL ADDRESS OF INSURER

FAILED TO PAY INTEREST ON CLAIM AMOUNT IN CASE OF DELAY OF MORE THAN 30 DAYS FROM DATE OF CLAIM ADMISSION TO DATE OF SETTLEMENT

REPUDIATED DEATH CLAIMS FOR NON-SUBMISSION OF CLAIM REQUIREMENTS WITHOUT ALLOWING SUFFICIENT TIME TO CLAIMANT

FREE LOOK CLAUSE IN POLICY DOCUMENT DID NOT SPECIFY “THE AMOUNT PAYABLE TO THE POLICYHOLDER IN CASE HE OPTS FOR FREE LOOK CANCELLATION” AND RECOVERING PROPORTIONATE POLICY ADMINISTRATION CHARGE PLUS A FIXED DOCUMENT CHARGES  
IMPOSED PENALTY RS.28,00,000

03-MAY-2012
 
172
History of entity/person SHRIRAM LIFE INSURANCE CO.LTD.  
  SETTLED DEATH CLAIMS IN FAVOUR OF GROUP MASTER POLICYHOLDER

DID NOT OBTAIN CONFIRMATION OF RECEIPT OF CLAIM PAYMENT FROM THE BENEFICIARIES

AUTOMATED SETTLEMENT OPTION (WITHOUT OPTION/CONSENT BY POLICY HOLDER) ON MATURITY DATE, IF POLICYHOLDER DOES NOT REVERT FOR THE COMMUNICATION SENT

SETTLED DEATH CLAIMS IN FAVOUR OF MASTER POLICYHOLDERS UNDER NON-EMPLOYER/EMPLOYEE GROUP POLICIES  
IMPOSED PENALTY RS.6,00,000

17-OCT-2016
 
173
History of entity/person SHRIRAM TRANSPORT FINANCE CO.LTD.  
  ENGAGED PERSONS OTHER THAN SPECIFIED PERSONS TO PROCURE BUSINESS   IMPOSED PENALTY RS.15,00,000

27-SEP-2019
 
174
History of entity/person STAR HEALTH & ALLIED INSURANCE CO.LTD.  
  DID NOT ADHERE TO THE PROVISIONS OF ADVERTISEMENT REGULATIONS, DIRECTIVES/INSTRUCTIONS/GUIDELINES AND CIRCULARS ISSUED BY IRDA WHILE RELEASING INSURANCE ADVERTISEMENTS   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

21-AUG-2015
 
175
History of entity/person STAR UNION DAI-ICHI LIFE INSURANCE CO.LTD.  
  SETTLED DEATH CLAIMS IN FAVOUR OF MASTER POLICYHOLDERS UNDER NON-EMPLOYER/EMPLOYEE GROUP POLICIES   IMPOSED PENALTY RS.1,00,000

21-MAR-2016
 
176
History of entity/person STAR UNION DAI-ICHI LIFE INSURANCE CO.LTD.  
  REPUDIATED THE CLAIM ON THE BASIS OF NON-DISCLOSURE OF NON MATERIAL INFORMATION VIOLATING SECTION 45(4) OF INSURANCE ACT, 1938   IMPOSED PENALTY RS.1,00,000

10-JAN-2019
 
177
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.10,00,000

03-JUL-2015
 
178
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  MICRO INSURANCE AGENT SIGNED HIMSELF ON BEHALF OF LIFE ASSURED IN PROPOSAL FORM ON BEHALF OF LIFE ASSURED VIOLATING PROVISIONS OF REGULATION 3(4) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTEREST) REGULATIONS, 2002   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

09-OCT-2015
 
179
History of entity/person TATA AIA LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO EXPENSES OF MANAGEMENT (EOM) LIMITS PRESCRIBED UNDER SECTION 40B OF INSURANCE ACT, 1938 READ WITH RULE 17D OF INSURANCE RULES, 1939   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

09-MAR-2016
 
180
History of entity/person TATA AIG GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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