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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ALL INSURANCE COMPANY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
141
History of entity/person RELIANCE GENERAL INSURANCE CO.LTD.  
  DID NOT SOLICIT INSURANCE POLICIES HAVING SUM INSURED EXCEEDING RS.5 CRORE PER RISK FOR ALL INSURANCES COMBINED

ENGAGED WITH ADVAITH MOTORS AND MADE PAYMENTS FOR OTHER PROFESSIONAL, TECHNICAL AND BUSINESS SERVICES

APPOINTED IN HOUSE EMPLOYEES TO ASSESS THE LOSS BEYOND RS.50,000.00 UNDER MOTOR INSURANCE WHO DID NOT POSSESS THE LICENSE ISSUED BY IRDAI FOR SURVEYOR  
IMPOSED PENALTY RS.2,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

03-JAN-2024
 
142
History of entity/person RELIANCE HEALTH INSURANCE LTD.  
  DID NOT MAINTAIN REQUIRED SOLVENCY MARGIN   DIRECTED TO STOP SELLING NEW POLICIES

DIRECTED TO TRANSFER ENTIRE POLICYHOLDERS LIABILITIES ALONG WITH FINANCIAL ASSETS TO RELIANCE GENERAL INSURANCE CO.LTD.

PROHIBITED FROM USING ITS ASSETS FOR ANY PAYMENT OTHER THAN CLAIM SETTLEMENT

06-NOV-2019
 
143
History of entity/person RELIANCE LIFE INSURANCE CO.LTD.  
  OPENED OFFICES WITHOUT OBTAINING PRIOR APPROVAL OF IRDA

DID NOT ISSUE LICENSES IN STIPULATED PERIOD

OUTSOURCED KEY JOBS RELATED TO ISSUE OF LICENSES

ENTERED INTO REFERRAL LIKE AGREEMENTS WITH INDIVIDUALS

PAID EXCESS REFERRAL FEES THAN ENVISAGED IN REFERRAL DIRECTIVES/INSTRUCTIONS/GUIDELINES  
IMPOSED PENALTY RS.5,00,000

DIRECTED TO ABIDE BY RULES AND REGULATIONS ISSUED BY IRDA UNDER PROVISIONS OF THE INSURANCE ACT,1938

DIRECTED NOT TO OUTSOURCE ANY ACTIVITY INVOLVED IN ISSUE AND RENEWAL OF LICENCES

DIRECTED TO CANCEL REFERRAL AGREEMENTS WITH INDIVIDUALS

12-AUG-2010
 
144
History of entity/person RELIANCE LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

PAID AMOUNT FOR WHICH SERVICE PROVIDER PREMIER TRAINING PVT.LTD. (PTPL) NOT PERFORM ACTIVITIES SPECIFIED IN AGREEMENT

DID NOT PROVIDE DETAILS OF VENDORS AS SOUGHT BY INSPECTION TEAM

DID NOT INITIATE THE PROCESS OF TERMINATION AS PER TERMS & CONDITIONS LAID DOWN IN OUTSOURCING AGREEMENT

DID NOT PERFORM DUE DILIGENCE BUT CARRIED OUT ONLY PAPER WORK AND ANNUAL PERFORMANCE APPRAISAL WAS ALSO NOT CARRIED OUT

MADE SIGNIFICANT PAYOUTS TO RELIANCE MONEY INFRASTRUCTURE LTD., TOWARDS SHARING OF CUSTOMERS INFORMATION

DID NOT EXERCISE PROPER DUE DILIGENCE AND VIOLATED PROVISIONS OF CLAUSE 10 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

ENGAGED IN REFERRAL TIE-UP WITH RELIANCE MONEY INFRASTRUCTURE LTD. WITHOUT TAKING APPROVAL OF AUTHORITY

MADE PAYMENTS TO VARIOUS ENTITIES TOWARDS MARKETING ACTIVITIES, DISSEMINATION OF INFORMATION AND GENERATION OF LEADS  
IMPOSED PENALTY RS.85,00,000

06-AUG-2015
 
145
History of entity/person RELIANCE LIFE INSURANCE CO.LTD.  
  DID NOT MAKE DISCLOSURE OF INFORMATION RELATED TO RELIANCE CAPITAL LTD. (RCL) BEING SUBSIDIARY COMPANY OF RELIANCE INNOVENTURES PVT.LTD. VIOLATING REGULATION 2(G)(I) OF IRDA (REGISTRATION OF INSURANCE COMPANIES) REGULATIONS, 2000   IMPOSED PENALTY RS.5,00,000

10-SEP-2015
 
146
History of entity/person RELIANCE NIPPON LIFE INSURANCE CO.LTD.  
  MADE PAYMENTS TO CHANNEL DEVELOPMENT ASSOCIATES (CDAS) WITHOUT ANY INVOICE AND WITHOUT ANY BASIS PRIOR TO DECEMBER 2013 VIOLATING CLAUSE 9.6 (II) OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES DATED 01/02/2011 AND CLAUSE 6 OF CORPORATE DIRECTIVES/INSTRUCTIONS/GUIDELINES DATED 05/08/2009

DID NOT PROVIDE DETAILS OF MANNER OF WORKING OF CHANNEL DEVELOPMENT ASSOCIATE VARUN ENTERPRISES AND THE BREAKUP OF PAYMENTS MADE  
IMPOSED PENALTY RS.15,00,000

03-NOV-2016
 
147
History of entity/person RELIANCE NIPPON LIFE INSURANCE CO.LTD.  
  DEDUCTED PROPORTIONATE PREMIUM INSTEAD OF PROPORTIONATE RISK PREMIUM IN FREE LOCK CANCELLATION (FLC) POLICIES VIOLATING IRDAI (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002   IMPOSED PENALTY RS.5,00,000

21-DEC-2017
 
148
History of entity/person RELIANCE NIPPON LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO THE DIRECTIVES/INSTRUCTIONS/GUIDELINES ISSUED VIDE LETTER NO.446/6/F&A/EML/2011-12/223/2013-14 DATED 12/03/2014   IMPOSED PENALTY RS.5,00,000

09-MAR-2018
 
149
History of entity/person RELIANCE NIPPON LIFE INSURANCE CO.LTD.  
  DID NOT EXERCISE DUE DILIGENCE WHILE OUTSOURCING ACTIVITY TO VANS MEDICARE & BIOTECHNOLOGY PVT.LTD. VIOLATING CLAUSES 10 AND 10.1 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT CONDUCT EFFECTIVE & MEANINGFUL COST BENEFIT ANALYSIS VIOLATING CLAUSE 9.6(II) OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT SUBMIT TIMELY INFORMATION VIOLATING CLAUSE 9.8 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

MADE PAYMENTS WITHOUT CONSIDERING MATERIAL FACTORS VIOLATING CLAUSE 9.6 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT ADHERE TO REPORTING REQUIREMENTS VIOLATING CLAUSE 11.2 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

ENTERED INTO REFERRAL ARRANGEMENT WITH RMIL WITHOUT TAKING APPROVAL OF IRDA VIOLATING REGULATION 3 OF IRDA (SHARING OF DATABASE FOR DISTRIBUTION OF INSURANCE PRODUCTS) REGULATIONS, 2010  
IMPOSED PENALTY RS.40,00,000

13-NOV-2018
 
150
History of entity/person ROYAL SUNDARAM ALLIANCE INSURANCE CO.LTD.  
  DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS

DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS  
IMPOSED PENALTY RS.5,00,000

07-JUN-2011
 
151
History of entity/person ROYAL SUNDARAM ALLIANCE INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
152
History of entity/person ROYAL SUNDARAM ALLIANCE INSURANCE CO.LTD.  
  MADE PAYMENTS TO CORPORATE AGENTS IN ADDITION TO COMMISSION FOR VARIOUS ACTIVITIES

PAID TO AUTO DEALERS IN THE NATURE OF REMUNERATION TOWARDS OUTSOURCING OF PROMOTIONAL AND BRANDING ACTIVITIES

OUTSOURCED CORE ACTIVITIES LIKE ALLOWING THIRD PARTIES TO DECIDE PREMIUM RATES, TO DO SURVEY AND ASSESS LOSS ETC.

DID NOT MAINTAIN SPECIMEN COPIES OF ADVERTISEMENTS

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID COMMISSION TO OTHER THAN LICENSED AGENTS

MADE CHANGES TO TARIFF WORDINGS WITHOUT FILING AND TAKING APPROVAL FROM IRDA

ALLOWED DISCOUNTS UP TO 90% UNDER ENGINEERING & FIRE SEGMENTS EVEN THOUGH THE MAXIMUM DISCOUNT ALLOWED WAS 60%

ISSUED GROUP PERSONAL ACCIDENT INSURANCE POLICY (GPA) TO PRIMARY CARD HOLDERS WHICH WAS NOT AS PER FILED VERSION OF THE PRODUCT

DID NOT FILE “SUNDARAM CREDIT PROTECT” WITH IRDA AS PER FILE AND USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

ISSUED UNNAMED POLICY COVERING MEMBERS OF INSURED  
IMPOSED PENALTY RS.40,00,000

06-MAY-2016
 
153
History of entity/person ROYAL SUNDARAM GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT ADHERE TO MOTOR VEHICLE ACT RELATED TO TOTAL LOSS/CONSTRUCTIVE TOTAL LOSS VIOLATING REGULATION 9(5) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.5,00,000

19-DEC-2018
 
154
History of entity/person ROYAL SUNDARAM GENERAL INSURANCE CO.LTD.  
  MADE PAYMENTS TO AUTOMOBILE DEALERS FOR DATA PROCESSING AND POLICY SERVICING AFTER IMPLEMENTATION OF MISP DIRECTIVES/INSTRUCTIONS/GUIDELINES, I.E.AFTER 1ST NOVEMBER 2017 VIOLATING PARA 15(16) OF (MISP) DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.3,00,000

09-APR-2021
 
155
History of entity/person SAHARA INDIA LIFE INSURANCE CO.LTD.  
  OPENED OFFICES WITHOUT OBTAINING PRIOR APPROVAL OF IRDA   ADVISED STRICTLY ADHERE TO PROVISIONS OF INSURANCE ACT, 1938

19-MAY-2010
IRDA VIDE ITS PUBLIC NOTICE DATED 23/06/2017 DIRECTED SAHARA TO NOT TO PROCURE / COLLECT PROPOSAL DEPOSITS / UNDERWRITE NEW BUSINESS WITH IMMEDIATE EFFECT, I.E., CLOSE OF BUSINESS ON 23/06/2017. DIRECTED SAHARA INDIA LIFE INSURANCE CO.LTD. TO INFORM ALL CONCERNED AGENTS / INTERMEDIARIES OF THE ABOVE DIRECTION AND ENSURE THAT THEY DO NOT PROCURE / COLLECT PROPOSAL DEPOSITS TOWARDS NEW INSURANCE BUSINESS IMMEDIATELY ON RECEIPT OF THIS ORDER. FURTHER, DIRECTED TO CONTINUE TO COLLECT AND ACCOUNT FOR THE RENEWAL PREMIUM AND SERVICE THE EXISTING BUSINESS AND POLICYHOLDERS, UNHINDERED

IRDA VIDE ITS NOTICE DATED 12/06/2017 APPOINTED MR.R.K.SHARMA, GM (F&A-NL), IRDAI AS ADMINISTRATOR FOR MANAGING THE AFFAIRS OF SAHARA INDIA LIFE INSURANCE CO.LTD., WITH IMMEDIATE EFFECT  
156
History of entity/person SAHARA INDIA LIFE INSURANCE CO.LTD.  
  DELAY IN DESPATCH OF POLICY BONDS

PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

DELAY IN DEATH CLAIM PAYMENTS AND SETTLED WITHOUT PENAL INTEREST

ALLOWED GRACE PERIOD OF 90 DAYS IN CASE OF POLICIES WITH GROUP BILLING INSTEAD OF 30 DAYS

DID NOT GET APPROVAL OF ACTUARY FOR PREMIUM QUOTATIONS IN GROUP SCHEMES

DID NOT SHOW PAYMENTS MADE TO SAHARA CARE IN RELATED PARTY TRANSACTIONS  
IMPOSED PENALTY RS.12,00,000

27-FEB-2012
IRDA VIDE ITS PUBLIC NOTICE DATED 23/06/2017 DIRECTED SAHARA TO NOT TO PROCURE / COLLECT PROPOSAL DEPOSITS / UNDERWRITE NEW BUSINESS WITH IMMEDIATE EFFECT, I.E., CLOSE OF BUSINESS ON 23/06/2017. DIRECTED SAHARA INDIA LIFE INSURANCE CO.LTD. TO INFORM ALL CONCERNED AGENTS / INTERMEDIARIES OF THE ABOVE DIRECTION AND ENSURE THAT THEY DO NOT PROCURE / COLLECT PROPOSAL DEPOSITS TOWARDS NEW INSURANCE BUSINESS IMMEDIATELY ON RECEIPT OF THIS ORDER. FURTHER, DIRECTED TO CONTINUE TO COLLECT AND ACCOUNT FOR THE RENEWAL PREMIUM AND SERVICE THE EXISTING BUSINESS AND POLICYHOLDERS, UNHINDERED

IRDA VIDE ITS NOTICE DATED 12/06/2017 APPOINTED MR.R.K.SHARMA, GM (F&A-NL), IRDAI AS ADMINISTRATOR FOR MANAGING THE AFFAIRS OF SAHARA INDIA LIFE INSURANCE CO.LTD., WITH IMMEDIATE EFFECT  
157
History of entity/person SBI GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
158
History of entity/person SBI GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015   IMPOSED PENALTY RS.25,00,000

09-APR-2021
 
159
History of entity/person SBI GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015   IMPOSED PENALTY RS.30,00,000

05-MAY-2021
 
160
History of entity/person SBI LIFE INSURANCE CO.LTD.  
  INSERTED CLAUSES INTO POLICY DOCUMENT WITHOUT SEEKING APPROVAL OF IRDA   IMPOSED PENALTY RS.10,00,000

28-JUL-2010
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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