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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ALL INSURANCE COMPANY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
101
History of entity/person MAX BUPA HEALTH INSURANCE CO.LTD.  
  ISSUED UNFAIR AND MISLEADING ADVERTISEMENT VIOLATING REGULATIONS 2 (D) (III), REGULATION 3 AND 12 OF IRDA ADVERTISEMENT REGULATIONS, 2000   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

30-OCT-2017
 
102
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS   IMPOSED PENALTY RS.10,00,000

ADVISED STRICTLY ADHERE TO PROVISIONS OF INSURANCE ACT, 1938

16-JUL-2013
 
103
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  COLLECTION OF RENEWAL PREMIUM OUTSOURCED EVEN THOUGH SERVICE PROVIDER DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

FIXED SERVICE FEE FOR CERTAIN ACTIVITIES IRRESPECTIVE OF THE PREMIUM SIZE, WITHOUT ADOPTING RISK MANAGEMENT PRINCIPLES VIOLATING OF CLAUSE 9.6 (II) OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES  
IMPOSED PENALTY RS.55,00,000

18-DEC-2014
IRDA VIDE ITS ORDER DATED 02/12/2015 ADVISED INSURER TO ENSURE SCRUPULOUS COMPLIANCE TO THE PROVISIONS OF THE OUTSOURCING GUIDELINES  
104
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  ADJUSTED BALANCE PREMIUM WITHOUT CONSENT OF POLICY HOLDER VIOLATING OF INSURANCE ACT, 1938

REMUNERATED IN THE NAME OF "CONTESTS", THE PAYOUT OF WHICH WAS ABOVE PRESCRIBED BROKERAGE  
IMPOSED PENALTY RS.10,00,000

28-JUN-2016
 
105
History of entity/person MAX LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO REPORTING REQUIREMENTS VIOLATING CLAUSE 11.2 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

EMPLOYED INDIVIDUALS AS TRAINERS WHO WERE NEITHER EMPLOYEES OF MAX SKILL FIRST NOR IN THE LIST OF RETAINERS VIOLATING CLAUSE OF 9.15 OF OUTSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES  
IMPOSED PENALTY RS.3,00,000

27-APR-2021
 
106
History of entity/person MAX NEW YORK LIFE INSURANCE CO.LTD.  
  ISSUED ADVERTISEMENT WHEREIN AN OFFER OF 2% REBATE WAS MADE IN VIOLATION OF SECTION 41 OF THE INSURANCE ACT, 1938

GRANTED LOANS ON THREE UNIT LINKED POLICIES  
IMPOSED PENALTY RS.5,00,000

13-MAY-2008
 
107
History of entity/person MAX NEW YORK LIFE INSURANCE CO.LTD.  
  FAILED TO PAY PENAL INTEREST FOR CLAIMS SETTLED BEYOND SIX MONTHS AND REPUDIATION/INVESTIGATION OF CLAIMS BEYOND SIX MONTHS   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

24-JAN-2011
 
108
History of entity/person MAX NEW YORK LIFE INSURANCE CO.LTD.  
  GRANTED LICENSE TO CORPORATE AGENT ABIRA INSURANCE SERVICES LTD. WHICH BELONGED TO ANOTHER CORPORATE AGENT OF THE SAME GROUP   IMPOSED PENALTY RS.5,00,000

22-MAR-2012
 
109
History of entity/person METLIFE-INDIA INSURANCE CO.LTD.  
  PAID AMOUNT TO REFERRAL PARTNER   DIRECTED TO REFRAIN FROM MAKING PAYMENTS TO REFERRAL PARTNER

04-JUL-2007
 
110
History of entity/person METLIFE-INDIA INSURANCE CO.LTD.  
  DEFAULTED IN COMMUNICATION OF UNDERWRITING DECISION IN WRITING AND REFUND OF PROPOSAL DEPOSITS IN PRESCRIBED TIME   IMPOSED PENALTY RS.2,00,000

05-JAN-2012
 
111
History of entity/person METLIFE-INDIA INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DEFAULTED IN REFERRAL AGREEMENTS

DID NOT ADHERE TO OBLIGATIONS TOWARDS RURAL SECTOR IN 2008-09

DID NOT HOST INVESTMENT AND ACCOUNTING SERVERS IN INDIA

DID NOT SEND FUND STATEMENTS TO ULIP POLICYHOLDERS

DID NOT PUT IN PLACE MECHANISM REQUIRED FOR APPROPRIATE VALUATION OF ASSETS AND ARRIVING AT “AVAILABLE SOLVENCY MARGIN”

ENGAGED SERVICES OF INDIVIDUALS AND CORPORATES ON ”EXCLUSIVE BASIS” AS CONSULTANTS TO IDENTIFY,RECRUIT,TRAIN,MENTOR AND DEVELOP FINANCIAL ADVISORS

SETTLED DEATH BENEFITS TO GROUP MASTER POLICYHOLDER IN NON-EMPLOYER-EMPLOYEES CASES IN GROUP TERM INSURANCE POLICIES  
IMPOSED PENALTY RS.76,00,000

05-OCT-2012
 
112
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT FOLLOW FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES AT THE TIME OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.   IMPOSED PENALTY RS.2,00,000

25-JAN-2008
 
113
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  ACTED AS FRONT RUNNER FOR FOREIGN INSURER AT THE TIME OF ISSUANCE OF INSURANCE POLICIES TO ONGC   IMPOSED PENALTY RS.5,00,000

26-JUL-2010
 
114
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT EXERCISE DUE SKILL, CARE AND DILIGENCE WHILE SUBMITTING PRICE-BID FOR ISSUANCE OF INSURANCE POLICIES TO DELHI AND MUMBAI INTERNATIONAL AIRPORTS  
IMPOSED PENALTY RS.5,00,000

26-JUL-2010
 
115
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS

DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS  
IMPOSED PENALTY RS.5,00,000

07-JUN-2011
 
116
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT EXERCISE DUE SKILL, CARE & DILIGENCE WHILE ISSUING SHOPKEEPER POLICY AND DELAY IN INFORMATION OF REJECTION OF CLAIM TO POLICY HOLDER   IMPOSED PENALTY RS.5,00,000

05-DEC-2011
 
117
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT ADHERE TO CIRCULAR ISSUED BY IRDA   IMPOSED PENALTY RS.5,00,000

08-AUG-2012
 
118
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  DID NOT ADHERE TO IRDA REGULATIONS/DIRECTIVES/INSTRUCTIONS/GUIDELINES/CIRCULARS IN RESPECT OF ISSUANCE OF "BOI NATIONAL SWASTHYA BIMA POLICY"

DID NOT FURNISH REQUIRED INFORMATION/DOCUMENTS TO IRDA WITHIN STIPULATED TIME  
IMPOSED PENALTY RS.5,00,000

27-APR-2015
 
119
History of entity/person NATIONAL INSURANCE CO.LTD.,THE  
  MADE ADDITIONAL PAYOUTS TOWARDS OTHER SERVICES OVER AND ABOVE COMMISSION

ENTERED INTO AGREEMENTS TO PROVIDE INSURER SERVICES WHICH WERE REQUIRED TO BE EITHER PERFORMED BY A LICENSED INTERMEDIARY OR BY THE INSURER AND NOT PERMITTED TO BE OUTSOURCED

ALLOWED DISCOUNTS/DISCRETIONARY DISCOUNTS OVER AND ABOVE APPROVED STRUCTURE  
IMPOSED PENALTY RS.15,00,000

06-MAY-2016
 
120
History of entity/person NEW INDIA ASSURANCE CO.LTD.,THE  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2006-07   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS

10-SEP-2007
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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