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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 13-JUL-2024

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ALL INSURANCE COMPANY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
61
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT FOLLOW FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES AT THE TIME OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.

DID NOT SUBMIT PHOTOCOPY OF PLACEMENT SLIP TO IRDA IN MATTER OF RENEWAL OF MEGA RISK POLICY FOR REFINERIES DIVISION OF INDIAN OIL CORP.LTD.  
IMPOSED PENALTY RS.5,00,000

09-JAN-2008
 
62
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  ALLOWED MAXIMUM DISCOUNT IN PRAVASI BHARATIYA BIMA YOJANA POLICIES ACROSS THE BOARD WITHOUT EXERCISING DISCRETION TO THE FACTS OF EACH CASE   IMPOSED PENALTY RS.5,00,000

14-MAY-2008
 
63
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT FOLLOW PROPER CLAIM PROCEDURE

DELAYED REPLY TO IRDA  
DIRECTED TO MODIFY CLAIM PROCEDURE

DIRECTED TO USE EFFECTIVE GRIEVANCE RE-DRESSAL MECHANISM

30-AUG-2010
 
64
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS

DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS  
IMPOSED PENALTY RS.5,00,000

07-JUN-2011
 
65
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
66
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  DID NOT COLLECT BENEFICIARY SHARE OF PREMIUM BEFORE GRANTING COVERAGE VIOLATING SECTION 64VB OF INSURANCE ACT, 1938

MADE VARIOUS MODIFICATIONS TO POLICY WORDING WITHOUT FILING AND TAKING APPROVAL FROM IRDA  
IMPOSED PENALTY RS.10,00,000

03-SEP-2015
 
67
History of entity/person ICICI LOMBARD GENERAL INSURANCE CO.LTD.  
  ISSUED GROUP PERSONAL ACCIDENT PRODUCT WITH TERM MORE THAN ONE YEAR VIOLATING REGULATION 3(C), 3(D) AND 4(A & B)) OF IRDA (HEALTH INSURANCE) REGULATIONS, 2013

ISSUED GROUP INDIVIDUAL PERSONAL PROTECT POLICY WITH TERM MORE THAN THREE YEARS VIOLATING REGULATION 3(C), 3(D) AND 4(A & B)) OF IRDA (HEALTH INSURANCE) REGULATIONS, 2013  
IMPOSED PENALTY RS.1,00,00,000

27-JAN-2020
 
68
History of entity/person ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.  
  DEFAULTED IN REFERRAL AGREEMENTS

ENTERED IN REFERRAL AGREEMENTS WITH NON-BANKING ENTITIES INCLUDING INDIVIDUALS  
ADVISED TO REFRAIN FROM REFERRAL AGREEMENTS

23-MAR-2010
 
69
History of entity/person ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.  
  PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS

ENTERED IN REFERRAL AGREEMENTS WITH NON-BANKING ENTITIES INCLUDING INDIVIDUALS

INCURRED OTHER EXPENSES ON REFERRAL PARTNERS APART FROM REFERRAL FEE

PAID NON-COMPETE FEE APART FROM COMMISSION TO CORPORATE AGENTS

MADE OTHER PAYOUTS APART FROM COMMISSIONS IN THE NAME OF BRANCH LEVEL MARKETING, PROMOTIONAL ACTIVITIES, CUSTOMER AWARENESS PROGRAMMES, MARKET FEEDBACK AND OTHER RELATED ACTIVITES TO INSURANCE BROKER

REMUNERATED MASTER POLICYHOLDERS IN THE NAME OF “MARKET SUPPORT FEE” OR “ADMINISTRATIVE FEE”  
IMPOSED PENALTY RS.1,18,00,000

ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

24-MAY-2012
 
70
History of entity/person ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.  
  ENTERED INTO AGREEMENTS WITH GROUP MASTER POLICY HOLDERS AND MADE PAYOUTS VIOLATING CLAUSE B-2 AND CLAUSE C-4 OF GROUP INSURANCE DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005

ENTERED INTO AGREEMENTS WITH CORPORATE AGENTS AND MADE PAYOUTS VIOLATING CLAUSE 21 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES OF IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2005

GIFT CARDS, FOREIGN TRIPS ARRANGED FOR EMPLOYEES OF CORPORATE AGENTS THROUGH VARIOUS SALES CAMPAIGNS VIOLATING CLAUSE 21 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES ON IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2005

FLOATED CONTESTS FOR EMPLOYEES OF THE BROKERS AND REMUNERATED THEM WITH GIFTS AND FOREIGN TRIPS VIOLATING REGULATION 19 OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2002  
IMPOSED PENALTY RS.20,00,000

27-MAR-2017
 
71
History of entity/person IDBI FEDERAL LIFE INSURANCE CO.LTD.  
  CONSIDERABLE DELAY IN PROCESSING AND SETTLEMENT OF DEATH CLAIMS   ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

01-FEB-2012
 
72
History of entity/person IDBI FEDERAL LIFE INSURANCE CO.LTD.  
  MADE PAYMENT OF DEATH CLAIM PROCEEDS TO MASTER POLICYHOLDER VIOLATING OF CLAUSE C-7 OF GROUP INSURANCE DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005

FLOATED VARIOUS CONTESTS TO INSURANCE BROKERS & EMPLOYEES OF BROKERS AND REWARED OVER & ABOVE COMMISSION/BROKERAGE  
IMPOSED PENALTY RS.16,00,000

04-NOV-2015
 
73
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS RURAL SECTOR IN 2007-08   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET UNFULFILLED PART OF RURAL AND/OR SOCIAL SECTORS

20-MAR-2009
 
74
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT EXERCISE DUE SKILL, CARE AND DILIGENCE WHILE SUBMITTING PRICE-BID FOR ISSUANCE OF INSURANCE POLICIES TO DELHI AND MUMBAI INTERNATIONAL AIRPORTS  
IMPOSED PENALTY RS.5,00,000

17-AUG-2010
 
75
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  DID NOT EXERCISE DUE DILIGENCE IN TERMS OF CLAUSE 5 OF DIRECTIVES/INSTRUCTIONS/GUIDELINES IN MATTER OF RENEWAL OF LICENCE OF CORPORATE AGENTS

DID NOT REFER APPLICATION TO IRDA FOR EXERCISING POWERS VESTED IN IT UNDER IRDA ACT, 1999 AND IRDA (LICENSING OF CORPORATE AGENTS) REGULATIONS, 2002 IN MATTER OF GRANT OF LICENSE TO CORPORATE AGENTS  
IMPOSED PENALTY RS.5,00,000

07-JUN-2011
 
76
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
77
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  PROCURED BUSINESS THROUGH OTHER THAN “SPECIFIED PERSONS”

MADE CHANGES TO TARIFF WORDINGS WITHOUT FILING AND TAKING APPROVAL FROM IRDA  
IMPOSED PENALTY RS.10,00,000

07-JAN-2016
 
78
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

DID NOT ADHERE TO MOTOR VEHICLE ACT RELATED TO TOTAL LOSS/CONSTRUCTIVE TOTAL LOSS VIOLATING REGULATION 9(5) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.5,00,000

19-DEC-2018
 
79
History of entity/person IFFCO-TOKIO GENERAL INSURANCE CO.LTD.  
  MADE PAYMENTS DIRECTLY TO MOTOR INSURANCE SERVICE PROVIDER (MISP) AND THE DESIGNATED PERSON FOR THE FACILITIEDS USED AND UNDER INFRASTRUCTURE AND PROFESSIONAL FEE VIOLATING GUIDELINE 15(5)(D) OF MISPG UNDER SECTION 102(B) OF THE INSURANCE ACT,1938   IMPOSED PENALTY RS.5,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

22-APR-2021
 
80
History of entity/person INDIAFIRST LIFE INSURANCE CO.LTD.  
  VIOLATED DIRECTIVES/INSTRUCTIONS/GUIDELINES OF IRDA ON ADVERTISEMENTS   ADVISED STRICTLY TO ABIDE BY ALL REGULATIONS AND GUIDELINES RELATING TO INSURANCE ADVERTISEMENTS

02-FEB-2012
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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