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SOURCE OF INFORMATION : INSURANCE REGULATORY & DEVELOPMENT AUTHORITY OF INDIA WEBSITE
PERIOD COVERED : 16-AUG-2002 TO 20-JAN-2026

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ALL INSURANCE COMPANY

S.No. ENTITY  PERSONS  REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
41
History of entity/person EDELWEISS LIFE INSURANCE CO.LTD.  
  DID NOT CAPTURE BANK ACCOUNT DETAILS OF POLICYHOLDERS AT PROPOSAL AT PROPOSAL STAGE VIOLATING CLAUSE 4B(I) AND 4B(II) OF CIRCULAR NO.IRDA/F&A/CIR/MISC/282/11/2020 DATED 17/11/2020

DID NOT ENSURE THAT TRANSACTION ENTERED WITH RELATED PARTIES ARE AT ARM’S LENGTH PRICE

DID NOT CLASSIFY AND DISCLOSE ACTIVITIES LIKE TRAINING AND ADVERTISING AS OUTSOURCING

DID NOT SUBMIT RESOLUTION PASSED BY BOARD WITH RESPECT TO RELATED PARTY TRANSACTIONS

DID NOT UNDERTAKE DUE DILIGENCE OF THE VENDORS AND DID NOT REVIEW IT ANNUALLY  
IMPOSED PENALTY RS.1,00,00,000

23-JUN-2025
 
42
History of entity/person EDELWEISS TOKIO LIFE INSURANCE CO.LTD.  
  DID NOT TAKE PRIOR APPROVAL FROM IRDA FOR CHANGE IN SHAREHOLDING PATTERN

DID NOT SUBMIT DETAILS OF EXPIRY OF THE JOINT VENTURE AGREEMENT DATED 28/11/2009 ENTERED BETWEEN EDELWEISS FINANCIAL SERVICES LTD. AND TOKIO MARINE & NICHIDO FIRE INSURANCE CO.LTD.  
IMPOSED PENALTY RS.20,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

04-APR-2024
 
43
History of entity/person EXIDE LIFE INSURANCE CO.LTD.  
  REPUDIATED CLAIMS ON THE GROUNDS OF NON DISCLOSURES OF HEALTH (DOH) FORM AT THE TIME OF REVIVAL, WHICH WAS NOT REQUIRED

MIS-MATCH IN SIGNATURES OF SPECIFIED PERSONS (SP)

PROCURED BUSINESS WITHOUT CHIEF INSURANCE EXECUTIVE (CIE) OR SINGLE SPECIFIED PERSONS (SP)

SETTLED DEATH CLAIMS IN FAVOUR OF MASTER POLICYHOLDERS UNDER NON-EMPLOYER/EMPLOYEE GROUP POLICIES

MADE USE OF PERSONS OTHER THAN SPECIFIED PERSONS IN SOLICITATION OF INSURANCE BUSINESS BY SPONSORING EMPLOYEES OF CORPORATE AGENTS FOR FOREIGN TRIPS  
IMPOSED PENALTY RS.11,00,000

21-MAR-2016
 
44
History of entity/person EXIDE LIFE INSURANCE CO.LTD.  
  PAID RS.28.96 CRORES TOWARD INFRASTRUCTURE FACILITY CHARGES TO CORPORATE AGENT DURING FY. 2012-13 VIOLATING CLAUSE 21 OF CORPORATE AGENCY DIRECTIVES/INSTRUCTIONS/GUIDELINES   IMPOSED PENALTY RS.2,00,000

14-NOV-2018
 
45
History of entity/person EXIDE LIFE INSURANCE CO.LTD.  
  PAID APART/OVER AND ABOVE PERMISSIBLE AGENCY COMMISSION/REMUNERATION TO CORPOARTE AGENTS

PAID RS.24 CRORES TOWARD INFRASTRUCTURE FACILITY CHARGES TO CORPORATE AGENT DURING FY. 2013-14 VIOLATING CLAUSE 21 OF CORPORATE AGENCY DIRECTIVES/INSTRUCTIONS/GUIDELINES  
IMPOSED PENALTY RS.3,00,000

15-NOV-2018
 
46
History of entity/person FUTURE GENERALI INDIA INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
47
History of entity/person FUTURE GENERALI INDIA INSURANCE CO.LTD.  
  MADE PAYMENTS TO INTERMEDIARIES (BROKERS) UNDER ACCOUNTING HEADS SUCH AS SUPPORT SERVICES,CONSULTANCY ETC.

ENGAGED UNLICENSED INDIVIDUALS/ENTITIES/MOTOR DEALERS/TRAVEL AGENTS/COOPERATIVE BANKS TO SOLICIT INSURANCE BUSINESS AND REMUNERATION WAS PAID IN NAME OF "REIMBURSEMENT OF SUPPORT SERVICES", "CONSULTANCY FEE"

ALLOWED INDIVIDUALS TO SOLICIT INSURANCE BUSINESS WITHOUT HOLDING VALID LICENSE

REFERRAL PARTNERS ENGAGED BY THE INSURER WERE INVOLVED IN SOLICITATION OF INSURANCE AND THE INSURER ISSUED POLICIES TO THE INSURED MENTIONING THE NAME OF THE REFERRAL PARTNER AS "INTERMEDIARY" ON POLICY SCHEDULE

ALLOWED DISCOUNTS ON PREMIUM IN EXCESS OF MAXIMUM DISCOUNT FILED UNDER FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

OFFERED CRITICAL ILLNESS COVER TO MASTER POLICYHOLDER UNDER GROUP HEALTH POLICY BUT TERMS & CONDITIONS UNDER CRITICAL ILLNESS COVER WERE NOT AS PER PRODUCT FILED WITH IRDAI UNDER FILE & USE DIRECTIVES/INSTRUCTIONS/GUIDELINES

MADE PAYMENT TO VARIOUS POLICY HOLDERS IN NAME OF SUPPORT CHARGES VIOLATING OF CLAUSE C(4) OF GROUP INSURANCE DIRECTIVES/INSTRUCTIONS/GUIDELINES, 2005  
IMPOSED PENALTY RS.35,00,000

16-MAY-2016
 
48
History of entity/person FUTURE GENERALI INDIA INSURANCE CO.LTD.  
  OFFERED ADD-ON COVER PRIOR TO FILING THE ADD-ON COVER WITH IRDA FOR APPOVAL VIOLATING SECTION 102(B) OF INSURANCE ACT, 1938

OFFERED ADD-ON COVER WITHOUT OBTAINING CONSENT OF POLICYHOLDER VIOLATING REGULATION 3(2) OF IRDA (PROTECTION OF POLICYHOLDERS’ INTERESTS) REGULATIONS, 2002  
IMPOSED PENALTY RS.17,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

09-APR-2021
 
49
History of entity/person FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.  
  DELAY IN CANCELLATION OF POLICIES UNDER FREE LOOK OPTION

DID NOT CANCEL POLICIES UNDER FREE LOOK OPTION

DELAY IN DESPATCH OF POLICY BONDS  
ADVISED INSURANCE COMPANIES TO STRICTLY ADHERE TO IRDA GUIDELINES

14-NOV-2011
 
50
History of entity/person FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.  
  PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS   IMPOSED PENALTY RS.20,00,000

09-JAN-2012
 
51
History of entity/person FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.  
  PURCHASED GIFT VOUCHERS FROM ONE OF THE GROUP COMPANIES AND DISTRIBUTED IN THE NAME OF BRAND BUILDING ACTIVITY AND RECRUITMENT DRIVE OF POTENTIAL ADVISORS VIOLATING REGULATION 23 (F) OF IRDA (REGISTRATION OF INSURANCE COMPANIES) REGULATIONS, 2000

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES

PAID COMMISSION TO PERSONS, WHICH WERE NOT LICENSED TO SOLICIT BUSINESS

ENGAGED IN SOLICITATION OF INSURANCE BUSINESS THROUGH MULTILEVEL MARKETING MODEL

ALLOWED AN INDIVIDUAL TO ATTEND DUBAI CONVENTION WHO WAS NEITHER TIED AS AGENT NOR APPOINTED AS A SPECIFIED PERSON BY ANY CORPORATE AGENT

DID NOT HAVE PROPER SYSTEM FOR ADMINISTRATION OF GROUP POLICIES  
IMPOSED PENALTY RS.50,00,000

10-JUN-2015
 
52
History of entity/person FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.  
  DID NOT ADHERE TO EXPENSES OF MANAGEMENT (EOM) LIMITS PRESCRIBED UNDER SECTION 40B OF INSURANCE ACT, 1938 READ WITH RULE 17D OF INSURANCE RULES, 1939   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

09-MAR-2016
 
53
History of entity/person FUTURE GENERALI INDIA LIFE INSURANCE CO.LTD.  
  ACCEPTED RENEWAL PREMIUM IN CASH BEYOND RS.50,000.00 WITHOUT OBTAINING PAN/FORM60/61   CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

22-MAY-2024
 
54
History of entity/person GENERAL INSURANCE CORP.OF INDIA  
  DID NOT FULFILL MANDATORY MINIMUM REQUIREMENT OF MINIMUM INVESTMENT OF 20% IN CENTRAL GOVT.SECURITIES   IMPOSED PENALTY RS.5,00,000

DIRECTED TO MEET MANDATORY MINIMUM REQUIREMENT OF 20% OF INVESTMENT ASSETS TO BE INVESTED IN CENTRAL GOVT.SECURITIES

01-FEB-2010
 
55
History of entity/person GO DIGIT GENERAL INSURANCE LTD.  
  CARRIED BUSINESS IN CLASS OF INSURANCE I.E. LIFE INSURANCE BUSINESS IN WHICH THE INSURER HAS NOT GRANTED CERTIFICATE OF REGISTRATION BY IRDAI   DIRECTED TO DISCONTINUE PRODUCT “DIGIT GROUP TOTAL PROTECT POLICY”

DIRECTED TO WITHDRAW ALL THE ADVERTISEMENTS REGARDING THE PRODUCT “DIGIT GROUP TOTAL PROTECT POLICY”FROM ALL MEDIA

DIRECTED TO FURNISH ACTION TAKEN REPORT WITHIN FIFTEEN DAYS FROM DATE OF THIS ORDER

DIRECTED TO PLACE THIS ORDER IN IMMEDIATE BOARD MEETING AND SEND CERTIFIED COPY OF MINUTES TO IRDAI

30-DEC-2021
 
56
History of entity/person GO DIGIT GENERAL INSURANCE LTD.  
  DELAY IN REMITTANCE OF PREMIUM BY MOTOR INSURANCE SERVICE PROVIDER (MISP)

USED CLAUSES/TERMS IN STANDARD OPERATING PROCEDURE (SOP) RELATED TO PROCESSING OF MOTOR INSURANCE CLAIMS AGAINST THE INTEREST OF POLICYHOLDERS

DID NOT SEND INITIAL ASSESSMENT OF LOSS OR FINAL SETTLEMENT LETTER TO POLICYHOLDER  
IMPOSED PENALTY RS.5,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JAN-2021
 
57
History of entity/person GO DIGIT GENERAL INSURANCE LTD.  
  DELAY IN SUBMISSION OF JOINT VENTURE AMENDMENT AGREEMENT TO IRDAI   IMPOSED PENALTY RS.1,00,00,000

02-MAY-2024
 
58
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATIONS TOWARDS SOCIAL SECTOR IN 2007-08   IMPOSED PENALTY RS.5,00,000

24-JUN-2009
 
59
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  DID NOT ADHERE TO OBLIGATORY TARGET IN TERMS OF MINIMUM PREMIUM TO BE UNDERWRITTEN IN RESPECT OF STANDALONE COMMERCIAL VEHICLE MOTOR THIRD PARTY INSURANCE   IMPOSED PENALTY RS.5,00,000

11-SEP-2013
 
60
History of entity/person HDFC ERGO GENERAL INSURANCE CO.LTD.  
  ALLOTTED MANY ONLINE ACCESS CODES TO INDIVIDUAL AGENT

INVOLVED UNLICENSED ENTITIES/PERSONS IN SOLICITATION OF BUSINESS

ALLOWED LICENSED ENTITY TO ACT AS VENDOR VIOLATING OURSOURCING DIRECTIVES/INSTRUCTIONS/GUIDELINES

PROCURED BUSINESS THROUGH UNLICENSED ENTITIES AND MADE ADDITIONAL PAYOUTS WITHOUT ANY WRITTEN CONTRACT AND DID NOT MAKE DISCLOSURE OF THIS INFORMATION IN OUTSOURCING STATEMENTS  
IMPOSED PENALTY RS.15,00,000

21-DEC-2016
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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